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Community Advisory Committee Quarter) /Annual Visitation Report <br /> County: Orange Facility Type: Facility Name/Address: <br /> ❑Family Care Home Adorable Senior Living <br /> X❑Adult Care Home—Assisted Living 401 W Queen St, Hillsborough, NC 27278 <br /> ❑ Nursing Home <br /> Visit Date: 12/18/2025 1 Time spent in facility: 45 minutes Arrival time: 10:20 a.m. <br /> Name of person exit interview was held with: Maria Martin, Resident Care Coordinator Interview was held: ❑x in Person ❑ Phone <br /> Committee Members Present:Sandra Okeke Bates and Carol Kelly Report Completed by: Sandra Okeke Bates <br /> Number of Residents who received personal visits from committee members: 5 <br /> Resident Rights Information is clearly visible:Yes Ombudsman Contact Info is correct and clear) posted:Yes <br /> The most recent survey was readily accessible:N/A Staffing information clearly posted: No <br /> (Required for Nursing Homes Only) <br /> 1 Do the residents appear neat,clean and odor free? Y Residents were observed to be clean and <br /> appropriately dressed. <br /> 2 Did residents say they receive assistance with personal care <br /> activities?Ex. brushing their teeth, combing their hair, inserting dentures or Y <br /> cleaning their eyeglasses? <br /> 3 Did you see or hear residents being encouraged to participate in <br /> Y <br /> their care by staff members? <br /> 4 Were residents interacting with staff, other residents&visitors? Y <br /> 5 Did staff respond to or interact with residents who had difficulty <br /> Y <br /> communicating or making their needs known verbally? <br /> 6 Did you observe restraints in use? N <br /> 7 If so, did you ask staff about the facility's restraint policies? N/A <br /> 1 Did residents describe their living environment as homelike? N/A <br /> 2. Did you notice unpleasant odors in commonly used areas? N The facility is clean, free of odors, and <br /> uncluttered. Renovation work is in <br /> progress. Upgrades include fresh paint <br /> throughout the inside of the building and <br /> improved hallway lighting. Bathrooms have <br /> been modified to enhance accessibility and <br /> safety. Changes include installation of <br /> better lighting, removal of former bathtubs <br /> to increase space, new flooring, and <br /> addition of toilet safety rails and shower <br /> grab bars to support safe showering and <br /> toileting. <br /> 3. Did you see items that could cause harm or be hazardous? N <br /> 4. Did residents feel their living areas were too noisy? N <br /> 5. Does the facility accommodate smokers? N <br /> Where? ❑ Outside only ❑ Inside only ❑ Both Inside/Outside <br /> 6• Were residents able to reach their call bells with ease? Y Staff monitors residents frequently. <br /> 7. Did staff answer call bells in a timely&courteous manner? <br /> If no, did you share this with the administrative staff? N/A <br />