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Chi = 9C 01 (c); c - 1 ' /9 (%J <br /> [Departmental Use Only] <br /> TITLE Tyler SaaS <br /> FY 202 &2026 <br /> NORTH CAROLINA <br /> TYLER SERVICES AGREEMENT <br /> ORANGE COUNTY <br /> This Services Agreement (hereinafter "Agreement") , made and entered into this 27th day of <br /> August, 2025 , ("Effective Date ") by and between Orange County , North Carolina a political <br /> subdivision of the State of North Carolina (hereinafter, the " County " ) and Tyler Technologies , <br /> Inc , (hereinafter, the " Provider" ) . <br /> WITNESSETH : <br /> That the County and Provider, for the consideration herein named , do hereby agree as <br /> follows : <br /> 1 . Services <br /> a. Scope of Work . <br /> i) This Agreement is for services to be rendered by Provider to County with respect <br /> to (insert type ofproject) : SaaS <br /> ii) By executing this Agreement, the Provider represents and agrees that Provider is <br /> qualified to perform and fully capable of performing and providing the services <br /> required or necessary under this Agreement in a fully competent, professional and <br /> timely manner. <br /> iii) The services to be performed under this Agreement consist of Basic Services , as <br /> described and designated in Section 3 hereof. Compensation to the Provider for <br /> Basic Services under this Agreement shall be as set forth herein . <br /> 2 . Responsibilities of the Provider <br /> a. Services to be provided . The Provider shall provide the County with all services <br /> required in Section 3 to satisfactorily complete the project within the time limitations set <br /> forth herein and in accordance with industry standards and the services warranty set <br /> forth in Section C (5 ) of Attachment 1 . <br /> b . Standard of Care . <br /> i) The Provider shall exercise reasonable care and diligence in performing services <br /> under this Agreement in accordance with the industry standards of this type of <br /> provider practice throughout the United States and in accordance with applicable <br /> federal , state and laws and regulations applicable to the performance of these <br /> services . Provider is solely responsible for the professional quality , accuracy and <br /> timely completion and submission of all work related to the Basic Services . <br /> Revised 01 / 24 VENDOR EDITS v4 <br /> 1 <br />