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target/service population and forward them to the Department of Human Rights and <br />Relations (HRR) to compile and forward to the County Manager. <br />4. Staff Training. All employees expected to implement the language assistance initiatives set <br />out in this Plan should be knowledgeable about (1) the nature and scope of language <br />assistance services and resources available through their department, and (2) the procedures <br />through which they may access those services to assist in the discharge of their respective <br />duties. -Each department subject to this Plan will develop a plan and a timetable for the <br />implementation of following actions with respect to staff training: <br />1. Employees whose routine duties include interactions with the public will be <br />provided with written information on the scope and nature of available or planned <br />language assistance services and the specific procedures through which such <br />services can be accessed at the employee's work location. <br />2. Each department (or, as appropriate, sub-unit) will develop and incorporate into <br />new employee orientation and/or training programs a module on the nature .and <br />scope of language assistance services and the specific procedures through which <br />each employee can access those services. <br />5. Outreach. LEP individuals in need of language assistance services should have <br />reasonable notice of the availability of such services. Each department with significant <br />LEP contacts should undertake appropriate. written and oral outreach efforts designed to <br />alert LEP communities and individuals as to the nature, scope, and availability of the <br />language assistance services set out in this Plan. In the area of outreach, each <br />component subject to this Plan will take the following actions: <br />• Where documents are available in languages other than En lish, the En lish version will <br />9 9 <br />include a notice of such availability translated into every language in which the document <br />is available. <br />• Where documents are available for viewing or downloading through a component web <br />page in languages other than. English, a tag indicating such availability in each of the <br />languages will be included on each web page. <br />• To the maximum extent possible, departments will strive to inform stakeholder <br />organizations regarding the nature and scope of available language assistance services <br />through appropriate oral and written means. <br />6. Monitoring. Language assistance plans should be periodically reassessed to ensure that the <br />scope and nature of language assistance services provided under the plan reflect updated <br />information on relevant LEP populations, their language assistance needs, and the <br />Departments experience under the plan. Over the next twelve months, each Department <br />subject to this Plan will take the following actions to monitor the effectiveness of its language <br />assistance initiatives and assess the possible need for enhancements or modifications to those <br />initiatives: <br />1. By the end of the third quarter of the fiscal year, each Department will advise HRR on the <br />approaches to be used to assess Department activities under this Plan. <br />• 2. By the end of the fiscal year, each Department will submit to HRR the results of its <br />assessment of its activities under this Plan, together with any proposed modifications to <br />this Plan. Each subsequent year, the Department will report the results of its <br />