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Orange County Information Technologies Strategic Plan <br />normally dedicated to directly interacting with the public. <br />In turn, this gives the staff more time to address complex <br />issues in response to citizen needs. <br />Credit Card Transactions <br />There is a growing need to accept credit card <br />payments for Orange County services. Given the <br />prevalence of fee-based services, many requests for <br />governmental services could be completed on-line. <br />One critical dependency for all such fee-based <br />services is the acceptance of credit cards. <br />It is strongly recommended that OC implement a <br />generic mechanism for processing credit card <br />payments through the web. The generic aspect is <br />critical so that new services can be brought on-line <br />quickly and so that processing through the finance <br />department is efficient. <br />Rec and Parks Registration <br />According to industry research, on-line registration for <br />rec and parks classes and leagues provides a <br />significant boost in enrollment. It is strongly <br />recommended that OC implement on-line registration <br />for rec and parks programming. As with other e- <br />Democracy services, it should rely on the generic <br />credit card processing services. <br />Integrated Address Based Information Center <br />On-line land records functions have expanded <br />significantly over the past few years. The public can <br />now obtain a wide variety of information directly <br />associated with land parcels. Still, there remain <br />additional opportunities for citizen information that <br />can ultimately be tied to an address. For. example <br />1. School districts <br />2. voting precincts <br />3. crime statistics <br />4. recycling service days <br />15 <br />Page 14 of 25 12/1/2008 <br />