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5 <br />obligations for any transmission medium, such as telephone lines, computer networks, the intemet or the worldwide web, <br />or for Equipment malfunction caused by such transmission medium. <br />Section 6 TIME AND PLACE OF SERVICE <br />Service will be provided at the location specified in this Agreement. When Motorola performs service at Customer's <br />location, Customer will provide Motorola, at no charge, anon-hazardous work environment with adequate shelter, heat, <br />light, and power and with full and free access to the Equipment. Waivers of liability from Motorola or its subcontractors will <br />not be imposed as a site access requirement. Customer will provide all information pertaining to the hardware and <br />software elements of any system with which the Equipment is interfacing so that Motorola may perform its Services. <br />Unless otherwise stated in this Agreement, the hours of Service will be 8:30 a.m. to 4:30 p.m., local time, excluding <br />weekends and holidays. Unless otherwise stated in this Agreement, the price for the Services exclude any charges or <br />expenses associated with helicopter or other unusual access requirements; if these charges or expenses are reasonably <br />incurred by Motorola in rendering the Services, Customer agrees to reimburse Motorola for such charges and expenses. <br />Section 7 CUSTOMER CONTACT <br />Customer will provide Motorola with designated points of contact (list of names and phone numbers) that will be available <br />twenty-four (24) hours per day, seven (7) days per week, and an escalation procedure to enable Customer's personnel to <br />maintain contact, as needed, with Motorola. <br />Section 8 PAYMENT <br />Unless alternative payment terms are specifically stated in this Agreement, Motorola will invoice Customer in advance for <br />each payment period. All other charges will be billed monthly, and Customer must pay each invoice in U.S. dollars within <br />twenty (20) days of the invoice date. Customer agrees to reimburse Motorola for all property taxes, sales and use taxes, <br />excise taxes, and other taxes or assessments levied as a result of Services rendered under this Agreement (except <br />income, profit, and franchise taxes of Motorola) by any governmental entity. <br />Section 9 WARRANTY <br />Motorola warrants that its Services under this Agreement will be free of defects in materials and workmanship for a period <br />of ninety (90) days from the date the performance of the Services are completed. In the event of a breach of this warranty, <br />Customer's sole remedy is to require Motorola to re-perform the non-conforming Service or to refund, on a pro-rata basis, <br />the fees paid for the non-conforming Service. MOTOROLA DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR <br />IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR <br />PURPOSE. <br />Section 10 DEFAULTITERMINATION <br />10.1. If either party defaults in the performance of this Agreement, the other party will give to the non-performing party a <br />written and detailed notice of the default. The non-performing party will have thirty (30) days thereafter to provide a written <br />plan to cure the default that is acceptable to the other party and begin implementing the cure plan immediately after plan <br />approval. If the non-performing party fails to provide or implement the cure plan, then the injured party, in addition to any <br />other rights available to it under law, may immediately terminate this Agreement effective upon giving a written notice of <br />termination to the defaulting party. <br />10.2. Any termination of this Agreement will not relieve either party of obligations previously incurred pursuant to this <br />Agreement, including payments which may be due and owing at the time of termination. All sums owed by Customer to <br />Motorola will become due and payable immediately upon termination of this Agreement. Upon the effective date of <br />termination, Motorola will have no further obligation to provide Services. <br />Section 11 LIMITATION OF LIABILITY <br />Except for personal injury or death, Motorola's total liability, whether for breach of contract, warranty, negligence, strict <br />liability in tort, or otherwise, will be limited to the direct damages recoverable under law, but not to exceed the price of <br />twelve (12) months of Service provided under this Agemement. ALTHOUGH THE PARTIES ACKNOWLEDGE THE <br />POSSIBILITY OF SUCH LOSSES OR DAMAGES, THEY AGREE THAT MOTOROLA WILL NOT BE LIABLE FOR ANY <br />COMMERCIAL LOSS; INCONVENIENCE; LOSS OF USE, TIME, DATA, GOOD WILL, REVENUES, PROFITS OR <br />SAVINGS; OR OTHER SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES IN ANY WAY RELATED <br />TO OR ARISING FROM THIS AGREEMENT OR THE PERFORMANCE OF SERVICES BY MOTOROLA PURSUANT <br />TO THIS AGREEMENT. No action for contract breach or otherwise relating to the transactions contemplated by this <br />Agreement may be brought more than one (1) year. after the accrual of the cause of action, except for money due upon an <br />open account. This limitation of liability will survive the expiration or termination of this Agreement and applies <br />notwithstanding any contrary provision. <br />Section 12 EXCLUSIVE TERMS AND CONDITIONS <br />12.1. This Agreement supersedes all prior and concurrent agreements and understandings between the parties, whether <br />written or oral, related to the Services, and there are no agreements or representations concerning the subject matter of <br />