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~TS <br />N.L. pepaftmefA al Commerce <br />Ollice of Infe/me(~on recnndc~ Semces <br />................................. <br />11: Change Request Process <br />19 <br />Change Management should be invoked when a change occurs to process, approach, roles, as well as <br />scope. The essential purpose of the change control process is to identify every situation that is different <br />from the original understanding and agreements and determine haw the changes may impact <br />functionality, schedule, or cost. <br />If additional hours are needed for any role, a change request (that can be generated by either BTS or <br />OCIS) will be submitted for both parties' signature. <br />It is the sale responsibility of OCIS to access and approve the funds in the change control budget. The <br />change control budget should not exceed 15% of the estimated cost for each phase. Based on the <br />estimated cost projections for Phase I the change control budget is approximately $8.800.00. <br />12. Issues /Risk <br />Risk management is an important component of any project. Risks tend to fall in one or more of the areas <br />defined below. While risks will be assigned to a single category, clearly many risks cross multiple <br />categories. Expected risks associated with the redesign of the Orange County web site are: <br />Category Risk Mitigation Strategy <br />Cost ^ Failure to approve Project Concept / ' Obtain OCIS approval and funding <br />Statement of Work based on Project Concept <br />^ Failure to properly manage project ' Provide information to OCIS early in <br />schedule and deliverables the process to determine if the cost <br /> is feasible <br />^ Failure to identify and acquire resources <br />for development and implementation • Develop alternative solutions and <br /> contingency plans <br />^ Utilize proven project management <br /> strategies and frameworks to insure <br /> the Quality, Cost and Delivery <br /> Schedule <br />Schedule ^ Failure to develop a project plan 1 WBS ^ Manage by the 80-hour rule to <br />that adequately addresses risk, ensure the slippage is not significant <br />dependencies, and miscellaneous ^ Institute an effective change <br />transition issues procedure <br />^ Development window may exceed <br />window of opportunity for customer <br />PC516V4.DOC - OC Internet FINAL <br />