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ORANGE COUNTY <br />BOARD OF COMMISSIONERS <br />ACTION AGENDA ITEM ABSTRACT <br />Meeting Date: June 29, 2000 <br />Action Agenda <br />Item No. <br />SUBJECT: Contract for County Web Site Redesign <br />DEPARTMENT(S): Information Systems PUBLIC HEARING: (Y/N) <br />Clerk to the Board BUDGET AMENDMENT: (Y/N) <br />ATTACHMENT(S): <br />Orange County Web Redesign Project <br />Summary <br />IT Committee Memo <br />Contract with North Carolina Department of <br />Commerce, Information Technology <br />Services Division <br />INFORMATION CONTACT(S): <br />Dick Taylor, Extension 227b <br />Beverly Blythe, Extension 2130 <br />TELEPHONE NUMBERS: <br />Hillsborough 732-8181 <br />Chapel Hill 968501 <br />Durham 688-7331 <br />Mebane 336-227-2031 <br />PURPOSE: To approve a contract with the Information Technology Services (ITS) section of the North <br />Carolina Department of Commerce for Orange County Web site redesign to improve the effectiveness and <br />usability of the Web site. <br />BACKGROUND: The IT Plan and Strategic Communications Plan both include initiatives to improve <br />the effectiveness and usability of the Worldwide Web far communicating with citizens and <br />Commissioners. The IT Plan "Citizen and Board Access" initiative has led to further development of the <br />current County Web site and implementation of the County Intranet site as well. The Strategic <br />Communications Plan has led to a more unified approach to maintaining information on the current Web <br />site. <br />One of the goals of these initiatives has been the redesign of the entire County Web site, including making <br />the site more citizen-friendly, useful and engaging. A county staff "Inet Committee" has met since 1999 to <br />generally identify the needs and objectives of a redesigned County Web site and Intranet. A small <br />consultant study has been performed by the Information Technology Services (ITS) section of the North <br />Carolina Department of Commerce. This study has resulted in an assessment of needs for a redesigned <br />site, based on meetings with the Inet Committee and selected department heads. <br />Based on this assessment, which has been reviewed by the IT Committee, a contract is proposed with ITS <br />which will result in: <br />• redesign of the entire County Web site to improve its appearance and ease of use <br />