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Selection and Implementation Services for an <br />.Integrated Information Management System <br />Orange County <br />North Carolina <br />Infrastructure Management <br />• Complaint Tracking <br />• Job Costing <br />• Work Order Management <br />• Project Management (optional) ~' <br />• Fleet Management ~' <br />• Fixed Assets <br />Human Resources <br />• Payroll <br />+ Personnel <br />F. Approach <br />The general approach of the Needs Assessment for system selection is described <br />below. This approach will facilitate the selection of an integrated information <br />management system. <br />Needs Assessment <br />We will perform a needs assessment that will define the basic system design, business <br />requirements and detailed system requirements as follows: <br />1. Meet with the Project Coordinator from the organization to finalize the project <br />work plan, introduce the project team members, and arrange communications, <br />logistics and support. <br />2. Meet with executive management to confirm our understanding of the project and <br />to understand the strategic plans of the organization. In addition, we need to <br />obtain their input an: <br />• The overall satisfaction with existing computer hazdwaze, software, training, <br />support and product development <br />• Observations regazding future informational needs <br />3. Distribute the following questionnaires related to existing and future information <br />systems and technology needs: <br />• Executive Management Questionnaire - ~='= ~'` <br />• Departmental/End-User Questionnaire <br />• Volume Questionnaire <br />1~ <br />r <br />