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nature of the medical records requires a proven track record with all components involved. It <br />was impossible to objectively evaluate Lason's bid for this application. Ikon Office Solutions <br />has several similar successful installations with all components they proposed. This price <br />includes the first year's cost for on-site hardware and software maintenance agreements. <br />These agreements will provide for repairs and "troubleshooting" to both hardware and software <br />provided by Ikon. <br />FINANCIAL IMPACT: Funds are included in the approved 1999-2000 CIP through Medicaid <br />maximization funds for the purchase of this system. <br />RECOMMENDATION(S): The Manager recommends that the Board award the contract to Ikon <br />Office Solutions of Greensboro, North Carolina in the amount of $39,689.00 and authorize the <br />Purchasing Director to execute the appropriate paperwork.