Agenda - 02-19-2002-10a - Laserfiche WebLink

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io B. WATER QUALITY PROBLEMS Process Steps Response Time Guidelines i. Environmental Health Division (OCHD) receives request from N/A resident directly or through another agency. ii. OCHD contacts American Stone and advises them of.the Contact made within 2 business request and the nature of the request. No action is required by days of request. American Stone at this point. iii. OCHD staff collects water samples for analysis at the State Laboratory of Public Health. Depending on the samples results, First samples collected by OCHD additional sampling may be necessary to fully assess the within 10 business days of problem. [NOTE: The timing of water sample results is not request. under control of OCHD or Orange County. Results of most samples are returned within 2-3 weeks]. iv. Based on the water sample results, OCHD staff will: OCHD confirms or denies well a. Confirm a well failure exists; or failure claim within 5 business b. Deny the well failure claim; or days of receipt of the final sample c. Recommend further study of the well results. OCHD also notifies American Stone within the 5 OCDH notifies American Stone if a well failure exists. business day period once a well failure is confirmed. v. American Stone consultant visits site and determines whether Consultant visits site within 10 the well failure is a "probable result" of the quarry activity and business days of request. reports findings to OCHD. vi. If the consultant finds that the failure is a "probable result" of N/A the operation,no further action is necessary by OCHD. vii. For well failures that are not a probable result of the quarry operation, OCHD staff recommends: Strategy recommended and a. A remediation strategy - an authorized Orange County contractor is contacted within 10 representative contacts the appropriate contractor(s). (Go to business days of receipt of final step ix); or sample results or after results of b. Further study by a private consultant to determine the best further study are complete. remediation strategy. viii. Private consultant completes study and reports to OCHD (Go Depends on consultant schedule back to step vii.-a. ix. Remediation strategy is effected Depends on contractor schedule Appeals shall be made within 30 days of the issuance of a claim denial based on the finding that X. Appeals by the residents to the Board of Health no well failure exists or other finding unsatisfactory to the resident. Once made, appeals progress according to the Board of Health Policy on appeals.