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ORANGE COUNTY <br />BOARD OF COMMISSIONERS <br />ACTION AGENDA ITEM ABSTRACT <br />Meeting Date: December 10, 2002 <br />Action Agenda <br />Item No, <br />SUBJECT• Cultural Competency Training Agreement <br />DEPARTMENT: Personnel <br />PUBLIC HEARING: (YIN) No <br />ATTACHMENT(S): <br />Cultural Competency Training <br />Agreement <br />INFORMATION CONTACT: <br />Kathleen Goodhand, Human Resources <br />Analyst, Extension 2550 <br />TELEPHONE NUMBERS: <br />Hillsborough 732-8181 <br />Chapel Hill 968-4501 <br />Durham 688-7331 <br />Mebane 336-227-2031 <br />PURPOSE: To consider approval of a training agreement with training facilitator Dr. Henry <br />Meguid to provide cultural competency building training to Orange County employees. <br />BACKGROUND: In June 1999, the Board adopted a goal, "To assess and respond to the <br />needs of the growing Hispanic/Latino population in Orange County." As part of this goal, the <br />Board decided to implement cultural diversity training for County employees. <br />In 1999-00, the Manager formed the Cultural Diversity Support Group made up of department <br />heads and a diverse population of County employees. Working with trainer and facilitator Pat <br />Callair, this group developed a comprehensive cultural diversity training initiative. The mission <br />is to help Orange County employees move beyond the barriers of race, gender, national origin, <br />sexual orientation, religion and age differences and to create a diverse and harmonious <br />workforce that offers outstanding customer service to all clients and constituents within the <br />County. <br />As planned, the cultural diversity training initiative has three phases: <br />• Phase 1 -Phase 1 is general cultural diversity training that addresses the broad range of <br />diversity issues by increasing participant's awareness of assumptions and biases about <br />differences and developing individual and departmental skills in communicating about <br />diversity. <br />• Phase 2 -Phase 2 is Cultural Competency Building training which includes information <br />that is culture specific and focuses on building cultural competence in working with the <br />diverse populations of the County. <br />