Orange County NC Website
<br />I.2 LBP planning process meets state plan requirements <br />I.2.a There is a strength/weakness analysis including methodology for building on <br />strengths and addressing and/or ameliorating weaknesses. <br />To accurately evaluate the relative strengths and weaknesses of the existing Area <br />Program, management initiated an extensive evaluation. The first step in this analysis was <br />to ensure that all stakeholders were given the opportunity to provide input into what they <br />liked about OPC Area Program and where the system could be improved. Consumers, <br />their families, local advocacy groups, staff, private service providers, public officials, <br />local citizens, public agencies such as Department(s) of Social Services, public school <br />systems, and Department(s) of Juvenile Justice, and hospitals have all been included in <br />this process and their input make up findings of this evaluation. <br />An independent consultant created a written survey and i <br />stratified active OPC clients by age and disability group. <br />instruments specific to each age and disability grou p <br />the survey instruments. The consultant also condu ted <br />allow for a more in depth exploration of r ev nt i su s~~ <br />consultant's full report are attached <br />In addition to the work <br />Staff conducted nu r <br />of groups. Writte su <br />stakeholders. Surv y i <br />Committee has m r g <br />valuable feedback n t] <br />participating coun <br />hearings on this pr pos <br />lu~te~t i terviews. Staff <br />cons ant prepared survey <br />{' ely 960 clients received <br />i 1 i terviews with clients to <br />i s f the surveys and the <br />~diata from other sources. <br />of the state plan to a variety <br />~nity organizations and other <br />al Consumer and Family Advisory <br />c Fe ry of 2002 and has provided extremely <br />is weaknesses of the existing Area Program. Each <br />forums and County Commissioners are holding public <br />ss plan. <br />Findings identify strengths that we plan to integrate into the new system as well as <br />weaknesses that will require significant program modifications. For example, <br />stakeholders generally identified case management as a program strength, but described <br />problems related to service access, including crisis services. Our response is to create a <br />system that will dramatically simplify program access, facilitate crisis response and build <br />upon our strong case management services. This seamless system will not only help <br />people to easily access services, it will also provide the crucial ongoing support required <br />to prevent hospitalization. System details can be found in the Strategic Plan as well as <br />Chapter IV (Service Management) and Chapter V (Access to Care). <br />Stakeholders also identified several services they would like to see more of in the <br />community. Respite Services, ACT Teams, and Supported Living programs were all <br />identified as areas requiring resource development. Through the use of outcome driven <br />utilization management and performance based contracting, we intend to create a <br />provider network system that will encourage and reward the development of high quality <br />services. Again, details can be found in the Strategic Plan as well as Chapters III <br />(Qualified Provider Network Development) and Chapter IV (Service Management). <br />3 <br />