Orange County NC Website
poses a variety of problems and increases operations and <br />maintenance costs. <br />As if the aforementioned problems were not enough for <br />the system to deal with, the Town's largest water <br />customer (Flynt Fabrics) closed its operations on <br />September 26, 2000 -this cost the Town approximately <br />$700,000 per year in revenue. The loss of Flynt forced <br />the Town to take dramatic action to keep the Water/Sewer <br />Fund financially solvent. To prevent bankruptcy by mid- <br />2001, the Town cut over $450,000 in projects and <br />operating expenditures and had to raise rates an additional <br />18.75%, this was on top of a 15% increase that occurred <br />just several months earlier. <br />Currently, 27% of the Town's budget is earmarked for <br />debt service payments. By the start of FY03 (beginning <br />in July of 2002), the Town's annual debt service is <br />projected to increase to over $1.4 million or 28% of the <br />estimated Water/Sewer Fund budget for that year. <br />Small towns need larger savings levels, since they deal <br />with smaller amounts of gross funds, in order to be <br />fiscally sound and satisfy criteria established by bond <br />rating agencies. A reasonable "fund balance" or savings <br />is critical to ensure the Town does not have cash flow <br />problems, can handle unexpected revenue shortfalls, <br />expenditure overruns, can react effectively to <br />emergencies, and earn interest income. The Town feels <br />that Hillsborough's minimum fund balance level for the <br />Water/Sewer Fund should never drop below the <br />equivalent of 2%2 months of the annual budget or 21%. It <br />is extremely dangerous for the Town to risk allowing the <br />fund balance to drop below this 2'/s month threshold. The <br />current fund balance level is approximately 25% or barely <br />above the bare minimum set by the Town. This means <br />the Town does not have the luxury of using its savings to <br />defer future rate increases. <br />What Does This Mean? <br />While there are always many different ways to interpret <br />information, the following is one brief analysis. Unlike other <br />systems that may face a few problems at once, Hillsborough is <br />facing just about every serious challenge that a system can <br />endure and it's happening all at one time. The many "fixed <br />costs" associated with running utility operations limit the <br />opportunities for large-scale expenditure cuts. (i.e., it costs <br />almost as much money to operate Hillsborough's system <br />whether it treats 1.0 million gallons of water per day or its <br />maximum capacity of 3.0 million gpd). After one reviews the <br />many expenditures that reasonably cannot be "cut" (like debt <br />payments, many operating and personnel costs), the task of <br />fording ways to stabilize or even reduce rates becomes more <br />daunting. These statements were reinforced by the findings of <br />the independent Citizens' Advisory Water & Sewer Task <br />Force that reviewed the Town's utility operations. While they <br />identified problems and reasons for the financial dilemma, <br />they felt the operations were currently being managed in a <br />fiscally responsible manner. Ultimately, the loss of Flynt <br />Fabrics, the combination of extremely high debt, low savings, <br />old plants & lines, and high rates means there aze no simple, <br />short-term or painless solutions to cure all these problems. <br />What is the Town Doing to Improve the Situation' ~ S <br />The Town has taken several steps in an effort to stabilize and <br />improve the situation. As was mentioned earlier, there are no <br />"quick-fixes" to the aforementioned problems, as such, the <br />Town is trying to address this situation in a businesslike <br />manner by making decisions that make the most sense over <br />the long haul. A few examples of actions the Town has and is <br />taking are found in the following list: <br />The Town upgraded its financial planning process in <br />FY1999 to include a multi-year budget format that <br />combines the elements of a financial forecast, capital <br />improvements plan, and budget into one document. This <br />improved "fiscal radar" is helping the Town to make <br />better choices by understanding the impact of today's <br />decisions on tomorrow and future fiscal years. <br />The Town's Board of Commissioners appointed a <br />Citizens' Water & Sewer Advisory Task Force to study <br />the situation, after the closing of Flynt Fabrics, in October <br />2000. The Task Force was composed of 12 Hillsborough <br />water customers, equally split between in-town and out- <br />of-town customers. The Task Force reviewed and made <br />recommendations regarding the Water and Sewer Fund's <br />operations, financial condition, billing practices, and other <br />areas. A copy of the Task Force's report can be found at <br />the Town's website: www.ci.hillsborouQh.nc.us. <br />In September of 2001, the Town's Board of <br />Commissioners made the Water & Sewer Task Force a <br />permanent advisory committee. The Task Force is now <br />called the Water & Sewer Advisory Committee. The <br />Committee meets quarterly and their charge is to review <br />the operations and finances, make recommendations to <br />the Town Board and Town staff on policies as well as <br />mechanisms to improve the overall efficiency of the <br />Water and Sewer operations. If you are interested in <br />attending one of the Water & Sewer Advisory <br />Committee's quarterly meetings, please contact the <br />Town's Utilities Analyst, Julie Fogleman, at 732-1270 <br />extension 72. Julie serves as the Secretary to the <br />Committee and will be happy to share information on <br />their meeting dates, times, and location. <br />The Town Board has recently approved several new <br />developments. The additional water and sewer customers <br />will help the Town to take advantage of some "economies <br />of scale." Having more customers sharing in many of the <br />"fixed" system costs (i.e., the reservoir and improvements <br />to the plants) should help ease the burden on all customers <br />over the long term. While this is positive news, it will <br />likely take years before the full effect of these new <br />developments is felt. <br />The Town is in the process of developing a Strategic <br />Growth Plan to help Hillsborough and its utility system <br />grow in a financially and operationally wise manner. <br />Most importantly, the Town Board and employees do <br />their best to make sure that all expenditures are <br />reasonable, justified, and needed before the budget is <br />adopted and actual dollazs are spent. The Town has been <br />successful in regularly bringing its operational <br />expenditures in under budget. The Mayor, Board, and <br />staff are committed to continuing this recent trend. <br />