Agenda - 09-03-2002 - 9b - Laserfiche WebLink

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EXAMPLE " necessary,redundant pathing should be built into the I-Net infrastructure in order to enhance WAN reliability. • Investigate direct,high capacity access to an Internet Service Provider to work to eliminate current slow system response and internet access delays and improve service levels concerning access to, and provision of,web-based services. Concurrently, the County should upgrade both its website hardware and software capabilities to increase the services that can be provided electronically. These services should ultimately include, for example, on-line permit monitoring, using existing software such as"Permits-Plus", and could be applied to a variety of County activities. • Place increased emphasis on development and use of the County's GIS system. This would include devotion of one or more full time resources to GIS system development and maintenance, as well as initiating broader delivery of GIS to critical desktop locations. • Where feasible, investigate enhanced connections to other government agencies and organizations as desired by various County departments. • Continue to monitor interest in the use of telecommuting, videoconferencing and tele- training, and employ such technologies as demand increases. 7. Synergies With Cities. Policy Statement: The County will continue synergistic and ef,j4cient relationships that provide significant and cost effective resources to the County for the benefit of its citizens. Where delays or other problems occur as part of the current relationships or agreements with the County, the County will review other options or the restructuring of current relationships and implement changes to eliminate delays and resolve problems. Applicable Action Steps: • Continue, at present,the County's synergistic relationship with the Cities regarding the regulatory administration of the Cable TV, Cable franchise and other potential video system agreements. However, going forward,the County should consider a more direct role in regulatory administration as the number of video system providers may increase. • Continue the County's synergistic relationship with the Cities related to 911 and other public safety telecommunications services.However, should the County not move forward with the implementation of a new 800 megahertz(MHz)public safety radio system in a short time frame, the County should consider moving forward with implementation of a new system on its own,as long as future compatibility with the County system can be accomplished in a cost-effective manner. • Explore ways with the County to increase the capacity of the County's connection to the Internet(currently shared in a cost-effective manner with a number of County entities). If increased capacity and faster response times cannot be accomplished under modifications to the existing scenario,then the County should explore its own high capacity,direct connection to an Internet Service Provider. • Continue the relationship with the Cities related to GIS system development.However, the County should work with the Cities and internal departments to resolve a cost- effective manner to current obstacles to obtaining direct real-time access to all necessary portions of the County's database.