Orange County NC Website
6 <br /> 7. TRAINING <br /> The Contractor agrees to provide informal, "hands-ori" instruction to mutually agreed <br /> upon by County personnel in the operation of the equipment, as a standard part of the <br /> installation of the system, at mutually agreeable times prior to,or subsequent to, system <br /> installation, for purposes of familiarization with all system operation. The County shall <br /> ensure that all designated personnel are made available for such training to be completed <br /> by the Contractor in accordance with the plan which shall be presented as part of the <br /> Functional Specification. Any additional training provided by the Contractor shall be at <br /> the additional expense of the County. <br /> 8. DOCUMENTATION <br /> The Contractor agrees to provide to the County, as per Exhibit A, a reasonable number of <br /> all non-proprietary manuals and other printed materials, and up-dated versions thereof, <br /> which are necessary or useful to the County in its use of the system to be supplied <br /> hereunder. <br /> 9. WARRANTY <br /> The Warranty period is 180 days after Acceptance of the system or 30 days of continuous <br /> use of the system by the Register of Deeds Office.Thus the acceptance and warranty is as <br /> follows: <br /> System deemed accepted after 30 days of successful use of the system. <br /> System warranty starts after system acceptance and warranty starts 180 days after <br /> system acceptance and the system is warranted for 180 days.After which time the <br /> maintenance period begins and payment for the first year maintenance is due. <br /> Notwithstanding the manufacturer's system warranties as applicable,the Contractor shall <br /> warrant that all system supplied hereunder shall function in accordance with its published <br /> specifications for 180 days from date the County accepts the equipment. During such <br /> warranty period, all software repairs or deficiencies noted by the County shall be reported <br /> to the Contractor and resolved without any charge whatsoever to the County and within a <br /> reasonable period of time. This warranty provision shall not apply to software repairs or <br /> deficiencies caused by improper operation, deliberate acts by County employees or their <br /> agents,or damages caused by acts of God. In such cases, Contractor shall be entitled for <br /> reasonable expenses incurred in making system repairs. <br /> 6 <br />