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II comes into EOC via telephone or radic <br />Information is provided by calitaker or <br />euuest details are recorded for a mission. <br />Request is entered in EOC software as a <br />mission. Controller assigns mission to <br />appropriate staff in EOC. <br />FKimen appears on EOC staff computer <br />sff coordinate the mission response. <br />n status is updated through completion <br />— u <br />Lessons Learned <br />From Hurricane Katrina <br />Support facilities for staff & incoming <br />resources <br />Training with adjunct staff to augment EM <br />staff <br />• Site security <br />• Rumor control <br />• Interoperable Communications and <br />Alternate Communications <br />Common EOC Missions / Requests <br />Rescue, Extrication, EMS (Medical & Trauma), Structure <br />Fires <br />Check well being of friend or loved one (including parish <br />staff working in field or EOC), <br />Requesting Parish information: <br />— when will Parish reopen <br />— Neighborhood / residence damage report <br />— water restriction update <br />— Utility restoration report <br />— RUMOR CON 'I 1201.. — touting, general safoy, contradicting <br />information from trusted sources <br />Requesting Assistance In formation <br />— food/leciWater. Clothine, I-EMA S. Red Cross <br />in <br />