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2 <br />Environmental Health and Current Planning being the newest users of `Permits Plus' are in need of <br />additional enhancement and expansion of activities including but not limited to interconnectivity of <br />activities, reporting and training. <br />The specificities of enhancements for the Permits' Plus, geo based, land management systems <br />currently in place as mission critical software for the Planning & Inspections and Environmental <br />Health Departments are as follows: <br />• Enhancement of customer service through improved communications between all <br />departments and divisions involved in permitting services. As an example, establishing an <br />automated email system that would notify citizens when permits are ready, auto email <br />dependant departments that a permit application has moved to the next level of approval. <br />• Improvement to the hierarchical dependencies between Environmental Health, Building <br />Inspections, and Planning i.e.: the interrelated nature of permits and the ability to capture <br />and accumulate types of information such as amount of total impervious surface area used, <br />subdivision build out rates, etc. <br />• Implementation of the Workflow module of Permits' Plus. The Workflow aspect of Permits' <br />Plus is a graphical interface by which a user can instantly see where the applicants' permit <br />application/s are within the County's normal permit processes. <br />• Construction of required reports and billing statements for the Environmental Health Waste <br />Water Treatment Management Program. <br />• Integrating Current Planning subdivision, land use, site plan review, and zoning atlas <br />amendment activities with Building Inspections and Environmental Health and Land <br />Records. <br />This $20,000 along with the remaining $5,200 left on the original Purchase Order # 41091 will <br />provide approximately 200 to 220 hours of consulting and specialized programming assistance <br />towards this goal. <br />Information Systems Director Todd Jones has evaluated the need for the service. <br />FINANCIAL IMPACT: A contract extension not to exceed $20,000 would be used from the FY 02- <br />03 Planning budget `Contract Services' 10620020-63000 account for this supplemental contract <br />development. <br />RECOMMENDATION(S): The Manager recommends approval of the contract extension. <br />