2026-246-E-Emergency Svc-ESO Solutions-Software Licensing and Support for ESO Patient Care Suite, Billing, and Health Data Exchange

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CONFIDENTIAL ESO ESA v093025 | 15.4 Severability. To the extent permitted by applicable law, the parties hereby waive any provision of law that would render any clause of this Agreement invalid or otherwise unenforceable in any respect. If a provision of this Agreement is held to be invalid or otherwise unenforceable, such provision will be interpreted to fulfill its intended purpose to the maximum extent permitted by applicable law, and the remaining provisions of this Agreement will continue in full force and effect. 15.5 Modifications and Amendments. This Agreement may not be amended except through a written agreement signed by authorized representatives of each party, provided that the Customer agrees that ESO may rely on informal writings (including emails) of Customer’s authorized representatives to (i) terminate Software products and services and (ii) approve or ratify rate or tier increases for Software products and services then in use by Customer. 15.6 Affiliate Use of Agreement. Customer may permit its Affiliates to order Services under this Agreement by executing an Order referencing this Agreement. Each such Affiliate shall be deemed a “Customer” solely for purposes of the applicable Order and shall be responsible for compliance with the terms of this Agreement. Unless otherwise stated in the applicable Order, the Affiliate placing the Order shall be solely responsible for payment of all Fees associated with such Order. For purposes of this Agreement, “Affiliate” means any entity that directly or indirectly controls, is controlled by, or is under common control with Customer, where “control” means the possession, directly or indirectly, of the power or authority to legally bind or obligate such entity, or otherwise direct or cause the direction of the management and policies of such entity, whether through ownership of voting securities, by contract, or otherwise. 15.7 Force Majeure. No delay, failure, or default will constitute a breach of this Agreement to the extent caused by acts of war, terrorism, hurricanes, earthquakes, other acts of God or of nature, strikes or other labor disputes, riots or other acts of civil disorder, embargoes, or other causes beyond the performing party’s reasonable control (collectively, “Force Majeure”). In such event, however, the delayed party must promptly provide the other party notice of the Force Majeure. The delayed party’s time for performance will be excused for the duration of the Force Majeure, but if the event lasts longer than 30 days, the other party may immediately terminate the applicable Order. 15.8 Marketing. If requested by ESO, Customer agrees to reasonably cooperate with ESO’s preparation and issuance of a public announcement regarding the relationship of the parties. 15.9 Waiver & Breach. Neither party will be deemed to waive any rights under this Agreement except through an explicit written waiver made by an authorized representative. No waiver of a breach of this Agreement will constitute a waiver of any other breach hereof. 15.10 Survival of Terms. Unless otherwise stated, all of ESO’s and Customer’s respective obligations, representations and warranties under this Agreement which are not, by the expressed terms of this Agreement, fully to be performed while this Agreement is in effect shall survive the termination of this Agreement. 15.11 Ambiguous Terms. This Agreement will not be construed against any party by reason of its preparation. 15.12 Governing Law. This Agreement, any claim dispute or controversy hereunder (a “Dispute”) will be governed by (i) the laws of the State of Texas, or (ii) if Customer is a city, county, municipality or other governmental entity, the law of state where Customer is located, in each case foregoing without regard to its conflicts of law. The UN Convention for the International Sale of Goods and the Uniform Computer Information Transactions Act will not apply. In any Dispute, each party will bear its own attorneys’ fees and costs and expressly waives any statutory right to attorneys’ fees. 15.13 Sunset. ESO may discontinue Support Services for Licensed Software upon six months’ notice Docusign Envelope ID: 2EFF50EF-3BF5-8C99-8339-765A7C3D837E