Orange County NC Website
Browse       Search
15 <br /> SIEMENS <br /> Connectivity and Communications <br /> Proactive Remote Services <br /> The optimal support for the high-performance operation of your building <br /> When the scope of services outlined within this proposal require or can utilize remote access, <br /> Siemens provides an easy-to-use remote access platform that enables the secure and reliable delivery of <br /> Siemens remote services. Remote services, including engineering, commissioning, and maintenance of <br /> building systems can be performed by Siemens technical experts through our Digital Services Center of <br /> Excellence, available at any time to support your facility. <br /> Siemens Remote Services utilize a secure remote access and connectivity solution referred to as the Siemens <br /> common Remote Service Platform (cRSP). cRSP is a comprehensive solution that powers a wide range of <br /> Siemens services and provides your organization with a solid foundation to leverage the power of <br /> connectivity, data, and analytics to make your facility even smarter. cRSP was designed and built to be a <br /> common platform for digitalization and is used across the Siemens family of companies. <br /> Incorporating best practices and leading technologies from both the IT and cybersecurity fields, cRSP is a <br /> modern, secure, high-performance, and highly available platform that brings all the advantages of cloud- <br /> connected services to your facility, without sacrificing security. Utilizing cRSP and Siemens remote services <br /> gives your team a backstop and lets you unlock the operational benefits of analytics while also providing <br /> security mechanisms that mitigate cyber risk to your organization. <br /> cRSP includes a range of security controls and features that give you confidence, control, and peace of mind <br /> that the services you rely on are both useful and secure. <br /> ` 7 ® <br /> Advanced <br /> Service <br /> Remote service Center <br /> access server <br /> F <br /> e_ _s <br /> Virtual Private <br /> Network{VPN} Proxy Customer <br /> Secure tunneled only authorized cRSP Web Portal <br /> connection data passes Customerdata (cWP) <br /> through and access <br /> control <br /> cRSP Security Feature Highlights: <br /> • Governed and secured in accordance with ISO 27001 and compliant with a robust Siemens-wide <br /> cybersecurity and information security management program and policies. <br /> • Integrated with the global Siemens identity and access management platform, which provides robust <br /> Page 14 of 27 <br />