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Carahsoft Technology Corporation June 1, <br />2026 <br />Page 7 of 13 <br /> <br /> <br /> <br />Client acknowledges and agrees that the development, implementation, configuration, installation, and/or integration of software, <br />applications, systems, infrastructure or hardware is inherently not error-free and that corrections, “bugs” and defects arising prior to or <br />subsequent to deployment are common. In addition, Client acknowledges and agrees that the actual operation, performance, <br />availability and scalability of a Third-Party Product may vary based on such factors as final configuration and changes in, or Client’s <br />failure to meet, infrastructure requirements or specifications. <br />D. Conflicts and Waiver <br />Client acknowledges and understands that RSM may (i) have a past or ongoing business relationship with a <br />Licensor of a Third-Party Product; (ii) recommend a Third-Party Product from such Licensor to Client; and/or <br />(iii) to the extent permitted by applicable laws, regulations, and professional and ethical standards, receive <br />compensation, commissions or other benefits, whether economic or not, from a Licensor of a Third-Party <br />Product in connection with RSM’s relationship with such Licensor, RSM’s referral of such Licensor’s Third- <br />Party Product to Client, or RSM being designated as Client’s “partner of record” (or similar designation) with <br />the Licensor of such Third-Party Product. In the event that any or all of the foregoing may or does constitute a <br />conflict of interest (whether real or perceived), Client hereby agrees to waive such conflict of interest and <br />agrees to release and hold RSM (and its partners, principals, employees, contractors, subcontractors, affiliates <br />and agents) harmless from and against any claims arising from or out of, or relating to, such conflict of interest. <br />E. Client Acceptance of Work <br />Upon delivery by RSM to Client of any work product or deliverable identified herein, Client shall be responsible for reviewing or <br />conducting acceptance tests, whichever applicable, and accepting such work product or deliverable in a timely manner, but in no event <br />more than seven (7) days from the date of delivery of such work product or deliverable. In the event Client discovers a failure of the work <br />product or deliverable to conform to the specifications set forth herein (“Nonconformity”), Client will notify RSM in writing within <br />seven (7) days of delivery, identifying with reasonable specificity the non-conforming portions of the work product or deliverable <br />(“Nonconformity Notice”). To the extent caused by RSM’s errors or omissions, RSM will use commercially reasonable efforts to <br />correct the Nonconformities stated in the Nonconformity Notice at no additional cost to Client. In all other cases, RSM shall use <br />commercially reasonable efforts to correct such Nonconformities on a time-and-material basis at the rates agreed upon in this <br />Statement of Work. After RSM makes such corrections to the nonconforming work product or deliverable and makes such deliverable <br />available to Client for review, Client will have five (5) days to review and accept such work product or deliverable. If any <br />Nonconformities remain, the process stated above will be repeated unless the parties mutually agree otherwise at such time. <br />Docusign Envelope ID: 92A8AC8D-B190-8D2E-8035-C0C20FD36F77