Orange County NC Website
33 <br /> 1 The County received two (2) responses. The County Manager, Budget Director, Deputy Tax Assessor, and <br /> 2 the three (3) Commissioners appointed to the Work Group initially reviewed the proposals and advanced <br /> 3 both to the Work Group to provide its recommendation. All of the parties agreed that the proposal from <br /> 4 GAR Associates, LLC was the most responsive to the scope of services outlined in the RFP. <br /> 5 <br /> 6 Scope of Services <br /> 7 The consultant was asked to solicit input and feedback from the Tax Assessment Work Group, County <br /> 8 Commissioners, County staff, members of the Board of Equalization and Review, and other stakeholders <br /> 9 as it conducts its evaluation. The scope of work as detailed in the attached RFP includes nine (9)elements: <br /> 10 1. Review of processes, procedures,and methodologies used by the Tax Office to assess property <br /> 11 values. <br /> 12 2. Analysis of Schedule of Values based on best practice,usability,and consistency of application. <br /> 13 3. Evaluation of organizational capacity to determine appropriate staffing levels, skill sets, and <br /> 14 technology resources <br /> 15 4. Review of data quality and accuracy of assessment neighborhoods, qualified sales, and land <br /> 16 values with specific emphasis on commercial values <br /> 17 5. Evaluation of statistical tools and models to yield the most accurate value assessments. <br /> 18 6. Review of operational efficiency in terms of staffing utilization, workflow, scheduling, and <br /> 19 automation. <br /> 20 7. Review of the appeal process to improve accessibility to taxpayers and value adjustments. <br /> 21 8. Review of communication strategies and transparency of public information materials, <br /> 22 website content, and other public messaging platforms. <br /> 23 9. Evaluation of the frequency of the revaluation cycle. <br /> 24 <br /> 25 Tasks and Deliverables <br /> 26 The proposal also requires the vendor to accomplish several specific tasks: <br /> 27 <br /> 28 1. Meet with the Tax Assessment Work Group at milestone stages of the evaluation to report on <br /> 29 progress and solicit feedback <br /> 30 2. Provide updates to the Board of Commissioners on the status of the evaluation and solicit <br /> 31 input <br /> 32 3. Prepare a draft report to the County that will be presented to stakeholders for input and <br /> 33 direction prior to finalizing the report <br /> 34 4. Create a final report that represents a comprehensive analysis of the reappraisal process and <br /> 35 actionable recommendations for improvement based on best practices <br /> 36 5. Provide short term corrective actions as well as long term strategic recommendations with an <br /> 37 implementation plan,timelines, and estimated costs <br /> 38 6. Prepare and present a public facing summary report <br /> 39 7. Deliver all work products related to the evaluation to the County in a format that that can be <br /> 40 updated by County staff as conditions change in the future. <br /> 41 <br /> 42 <br />