Orange County NC Website
Browse       Search
2 <br /> 2. Analysis of Schedule of Values based on best practice, usability, and consistency of <br /> application. <br /> 3. Evaluation of organizational capacity to determine appropriate staffing levels, skill sets, <br /> and technology resources <br /> 4. Review of data quality and accuracy of assessment neighborhoods, qualified sales, and <br /> land values with specific emphasis on commercial values <br /> 5. Evaluation of statistical tools and models to yield the most accurate value assessments. <br /> 6. Review of operational efficiency in terms of staffing utilization, workflow, scheduling, <br /> and automation. <br /> 7. Review of the appeal process to improve accessibility to taxpayers and value <br /> adjustments. <br /> 8. Review of communication strategies and transparency of public information materials, <br /> website content, and other public messaging platforms. <br /> 9. Evaluation of the frequency of the revaluation cycle. <br /> Tasks and Deliverables <br /> The proposal also requires the vendor to accomplish several specific tasks: <br /> 1. Meet with the Tax Assessment Work Group at milestone stages of the evaluation to <br /> report on progress and solicit feedback <br /> 2. Provide updates to the Board of Commissioners on the status of the evaluation and <br /> solicit input <br /> 3. Prepare a draft report to the County that will be presented to stakeholders for input and <br /> direction prior to finalizing the report <br /> 4. Create a final report that represents a comprehensive analysis of the reappraisal <br /> process and actionable recommendations for improvement based on best practices <br /> 5. Provide short term corrective actions as well as long term strategic recommendations <br /> with an implementation plan, timelines, and estimated costs <br /> 6. Prepare and present a public facing summary report <br /> 7. Deliver all work products related to the evaluation to the County in a format that that <br /> can be updated by County staff as conditions change in the future. <br /> FINANCIAL IMPACT: The cost of the contract with GAR Associates, LLC is $110,000. The <br /> contract will be funded using existing contract services in the County Manager's Office and Tax <br /> Administration. <br /> ALIGNMENT WITH STRATEGIC PLAN: This item supports all of the goals and objectives of the <br /> Strategic Plan as reliable and trusted tax values are fundamental in supporting all operations of <br /> County government. <br /> RECOMMENDATION(S): The Manager recommends that the Board approve and authorize the <br /> Manager to sign the contract with GAR Associates, LLC to conduct an evaluation of the <br /> reappraisal and tax assessment process in Orange County and make recommendations for <br /> improvement to the Board of Commissioners. <br />