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10. Did you see items that could cause harm or be NO Nothing observed seemed to be a <br /> hazardous? potential hazard. <br /> 11. Did residents feel their living areas were too noisy? NO No one mentioned sound level being a <br /> problem and no loud sounds were <br /> heard. <br /> 12. Does the facility accommodate smokers? YES <br /> Where? X Outside only <br /> 13. Were residents able to reach their call bells with ease? Not <br /> observed <br /> 14. Did staff answer call bells in a timely & courteous Staff answered calls and asked the <br /> manner? Yes resident to wait and they would <br /> If no, did you share this with the administrative staff? accommodate as quickly as possible. <br /> Staffing shortages are a factor.* <br /> Resident Services Yes/No/N Comments/Other Observations <br /> 15. Were residents asked their preferences or opinions NO The Activity Director was just hired and <br /> about the activities planned for them at the facility? had not yet started her program. <br /> Apparently there is an Activity <br /> Assistant, but we did not see her. We <br /> also did not see any real evidence of <br /> activities. One resident indicated he <br /> had received several BINGO bucks. <br /> 16. Do residents have the opportunity to purchase Not <br /> personal items of their choice using their monthly observed <br /> needsfunds? <br /> Can residents access their monthly needs funds at <br /> their convenience? <br /> 17. Are residents asked their preferences about YES Several residents indicated the food <br /> meal/snack choices? was ok. One resident indicated the <br /> Are they given a choice about where they prefer to food was horrible. <br /> dine? <br /> 18. Do residents have privacy in making and receiving YES The cell phone is passed around as <br /> phone calls? needed. There are private areas for <br /> telephone calls. <br /> 19. Is there evidence of community involvement from Not Waiting for the Activity Director to <br /> other civic, volunteer or religious groups? observed create an activity calendar. <br /> 20. Does the facility have a Resident's Council? YES We spoke with the President of the <br /> Family Council? Resident's Council. He indicated things <br /> were okay, but did not elaborate. <br /> Areas of Concern Yes/No <br /> • <br />