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10. Did you see items that could cause harm or be NO Nothing seemed to be a potential <br /> hazardous? hazard. <br /> 11. Did residents feel their living areas were too noisy? NO No one mentioned sound level being a <br /> problem. <br /> 12. Does the facility accommodate smokers? YES <br /> Where? X Outside only <br /> 13. Were residents able to reach their call bells with ease? Did not <br /> observe <br /> 14. Did staff answer call bells in a timely & courteous <br /> manner? Did not <br /> If no, did you share this with the administrative staff? observe <br /> Resident • Observations <br /> 15. Were residents asked their preferences or opinions NO The Activity Director is no longer there. <br /> about the activities planned for them at the facility? There is an Assistant, but we did not <br /> see her. We also did not see any <br /> evidence of activities. One rehab <br /> resident indicated she was "very <br /> bored". <br /> 16. Do residents have the opportunity to purchase Unknown <br /> personal items of their choice using their monthly <br /> needsfunds? <br /> Can residents access their monthly needs funds at <br /> their convenience? <br /> 17. Are residents asked their preferences about YES Several residents indicate the fine was <br /> meal/snack choices? okay. Many of the residents eat in their <br /> Are they given a choice about where they prefer to rooms. Several other residents <br /> dine? indicated the food was horrible. <br /> 18. Do residents have privacy in making and receiving YES <br /> phone calls? <br /> 19. Is there evidence of community involvement from Did not <br /> other civic, volunteer or religious groups? observe <br /> 20. Does the facility have a Resident's Council? YES We spoke with the President of the <br /> Family Council? Resident's Council. He indicated things <br /> were okay, but did not elaborate. <br /> Areas of Concern Yes/No/N <br /> • <br />