NH-Carol Woods 4 2025-12-17 - Laserfiche WebLink

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Com unity Advisory Committee Quarter) /Annual Visitation Report County: Facility Type: Facility Name/Address: Carol Woods Retirement Community, Building 4, Floor 3 Orange Nursing Home 750 Weaver Dairy Rd Chapel Hill, NC 27514 Visit Date: 12117125 Time spent in facility: 45 min. Arrival time: 02:45 PM Name of person exit interview was held with: Jessica Fines-Crawford, administrator Interview was held: in person Committee Members Present: Kelly Kester and Karen Green-McElveen Report Completed by: Kelly Kester and Karen Green-McElveen Number of Residents who received personal visits from committee members: 7 Resident Rights Information is clearly visible: ®Yes Ombudsman Contact Info is correct and clear) posted: ®Yes The most recent survey was readily accessible: ® Yes Staffing information clearly posted: ®Yes Re uired for Nursinq Homes Onl Resident • '/NA Comments/Other Observations 1. Do the residents appear neat,clean and odor free? Y Residents were seen receiving care and interacting with 2. Did residents say they receive assistance with personal care activities? staff. Ex.brushing their teeth, combing their hair,inserting dentures or cleaning Y their eyeglasses? Our visit occurred close to a shift change. Multiple 3. Did you see or hear residents being encouraged to participate in their employees were witnessed checking in with residents and care by staff members? Y saying their goodbyes for the day.The oncoming staff 4. Were residents interacting with staff,other residents&visitors? Y conducted a meeting/huddle prior to beginning their shift. 5. Did staff respond to or interact with residents who had difficulty NIA communicating or making their needs known verbally? 6. Did you observe restraints in use? N 7. If so,did you ask staff about the facility's restraint policies? NIA Resident Living Accommodations Yes/No/NA Comments/Other Observations 1. Did residents describe their living environment as homelike? Y The common areas are large and very clean. Resident 2. Did you notice unpleasant odors in commonly used areas? N rooms are also large and are well-kept. 3. Did you see items that could cause harm or be hazardous? N 4. Did residents feel their livingareas were too noisy? N One resident stated that she feels"fortunate to be here" when asked about the care she receives.She shared that 5. Does the facility accommodate smokers? Y she has a lot of friends at Carol Woods and they have Where? ® Outside only social hour together.She stated that she is"very happy 6. Were residents able to reach their call bells with ease? NIA and comfortable." 7. Did staff answer call bells in a timely&courteous manner? NIA If no, did you share this with the administrative staff? Maintenance workers were seen completing basic repairs during our visit.They maintained a clean and quiet environment. Resident Services Yes/No/NA Comments/Other Observations 1. Were residents asked their preferences or opinions about the Y activities planned for them at the facility? A resident's large stamp collection was on display in the 2. Do residents have the opportunity to purchase personal items of Y hallway. their choice using their monthly needs funds? Can residents access their monthly needs funds at their Y A large calendar for activities was posted in a common area.Children from a local preschool had visited earlier convenience? that day as an activity. 3. Are residents asked their preferences about meal/snack choices? Y Are they given a choice about where they prefer to dine? Y 4. Do residents have privacy in making and receiving hone calls? Y 5. Is there evidence of community involvement from other civic, Y volunteer or religious groups? 6. Does the facility have a Resident's Council? Y Family Council? Areas of • Yes/No/NA Exit Summary