2026-119-E-IT Dept-NWN Corporation-Server patch management

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www.nwn.ai Q-181850 Page: 10 8. Execution 8.1. Terms Customer shall be billed in accordance with the terms outlined above in the Billing Terms table set forth in the Financials Section. The payment frequency set forth in the table above details the timing and amount of the charges due under this SOW. Applicable taxes and freight charges along with all tariffs, duties, or additional government-imposed costs that become applicable after the initial date of the SOW shall be the responsibility of the Customer and will be added to the final invoice. Where applicable, unless Customer notifies NWN, as applicable, in writing at least ninety (90) days prior to the subscription renewal date, Customer’s subscription term will automatically renew on annual terms. This SOW and any applicable Products or Services purchased hereunder are subject to either (i) the applicable mutually executed Master Products and Services Agreement that authorizes the purchase(s) herein between NWN and Customer; or (ii) where NWN and Customer have not executed such an agreement, the terms and conditions set forth at the Master Agreement located at https://nwn.ai/master-agreement/shall apply (the online terms and conditions and the applicable agreement shall each be deemed the “Agreement”). This SOW is additionally subject to the applicable: (i) the third-party terms set forth at https://nwn.ai/third-party-eula-tos-warranty/, and (ii) the compliance policies and terms set forth at https://nwn.ai/compliance/ and such terms are incorporated herein by reference. For the avoidance of doubt, in the event of any conflict between the terms of this SOW, an Accepted Purchase Order (as defined herein) and the Agreement, the terms of the Agreement shall prevail. To the extent the name of the Agreement does not correspond with those referenced above but authorize Customer to purchase Products or Services from NWN, those agreements shall additionally be deemed Agreements for the purposes of this SOW. Any terms not defined in this SOW shall be set forth in the Agreement. The pricing contained in this SOW is valid for thirty (30) days from date of issue. Notwithstanding the foregoing, in the event Provider’s manufacturer adjusts pricing after the Effective Date of the SOW, Provider reserves the right to adjust pricing until the date of shipment. Applicable shipping charges, taxes, and if applicable, telecommunications surcharges and fees (including Federal Universal Service Fees), will be billed by NWN and itemized on a separate line item(s) on NWN s invoice. In the event Customer does not execute this SOW and only places a Purchase Order, such Purchase Order is deemed acceptance of the terms of this SOW and any additional or different terms in such Purchase Order will not bind NWN. NWN may reject a Purchase Order in its sole discretion within two (2) business days from its receipt and after which time such Purchase Order is deemed accepted (an “Accepted Purchase Order”). In the event Customer chooses to place a Purchase Order rather than signing this SOW, the date of the Accepted Purchase Order shall be considered the SOW Effective Date and placement of Purchase Order shall be deemed acceptance of the SOW and all the terms contained herein. 1 *In the event your Master Agreement is with InterVision Systems, LLC, for the purposes of this SOW, all references to "Service Order" in your Master Agreement shall have the same meaning as "SOW". Docusign Envelope ID: 80AA9F5F-36CA-4D16-AFBE-43100DBE5E4B