2026-091-E-IT Dept-North State Communications-Provide internet services to county community centers

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lumos Internet built for the future™ Business Customer Services Agreement This Business Customer Services Agreement ("Agreement") to provide telecommunications services is effective as of the date of last signature below ("Effective Date"), by and between North State Communications LLC d/b/a Lu mos (the "Company'') and the undersigned Customer. Company and Customer may be referred to herein individually as a "Party" or collectively as the "Parties." WHEREAS, the Company is a provider of a full range of telecommunications services ("Services") to the public and Customer desires to purchase certain Services from the Company as listed below, and the Company is willing to provide the Services to Customer pursuant to the rates, terms, and conditions set forth in the Agreement, which includes the Services and pricing as shown. Terms and Conditions, which can be found at https://www.lumosfiber.com/business/terms-and-conditions-for-business-customers/, and any attachments or exhibits thereto, and/or the rates, terms, and conditions in the applicable Company tariffs on file with regulatory authorities. Any term not otherwise defined herein shall have the meaning specified in the Terms and Conditions. NOW THEREFORE, the Parties agree as follows: CUSTOMER INFORMATION Company Name (Exact Legal Name) i T;�;f�ntity Orange County Rogers Road Community Center Street Address City State Zip Code 101 Edgar St Chapel Hill 27516 Billing Address (if different from above) City State Zip Code 101 Edgar St Chapel Hill 27516 Company's Main Tel. No. Fax No. (919)943-2904Customer Contact Name (Technical) Customer Contact Tel. No. Robert Reynolds Federal Tax ID No. Tax-Exempt ? (if yes, please attach a copy of the exemption certificate) No 1.TERM -The Customer agrees to remain a subscriber of the Service(s) for the length of time specified in the applicable Service Order ("Term"). The Term begins on the date that Service has been installed and billing commences. Each Service Order will renew automatically for successive one-year terms. If Company or Customer does not wish a Service Order to renew automatically, Company or Customer, as the case may be, must notify the other in writing at least thirty (30) days prior to the then-applicable expiration date. In the event of any conflict or inconsistency between the terms of this Agreement and the terms of the Service Order, the terms of the Service Order shall govern and prevail. 2.EMERGENCY SERVICE -Customer acknowledges and accepts that there are circumstances under which Company's VoIP 911 service may be unavailable or limited in some way. Examples include but are not limited to, relocating Customer's fixed telephone device to a different physical location than where service was installed, use of a telephone number that Company has not assigned to Customer, loss of a broadband or internet connection, loss of electrical power, and delays that may occur in making location information available to the appropriate local emergency authority. Customer is advised to understand these terms and contact Company if there is anything Customer does not understand. Customer acknowledges and accepts that it should also inform any of its customers, employees, guests or other third persons who may be present at the physical location where Customer has installed and utilizes Company VoIP services of the important differences in VoIP 911 service as compared to traditional telephone service. Customer acknowledges and Docusign Envelope ID: 2664CCDE-C62C-4933-8586-A17CE4A828B2