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Glossary <br /> 42 <br /> Digital Literacy-The ability to use digital tools,devices,and platforms to access information,communicate,and <br /> perform essential tasks. <br /> Diversion-An intervention aimed at preventing individuals from entering, in this case,the criminal justice system. <br /> Durham Technical Community College (Durham Tech) -A public community college providing education,workforce <br /> training,and degree programs with locations in Durham and Orange counties. <br /> Durham Tech Promise Scholarship-A program that covers tuition and fees for eligible students attending Durham <br /> Tech to support access to higher education and workforce advancement. <br /> Economic Development- Efforts to strengthen the local economy by supporting businesses,creating jobs,expanding <br /> tax revenue,and improving community prosperity. <br /> Emergency Medical Services (EMS) -A County service that provides emergency medical response,advanced life <br /> support,and patient transport. <br /> Employee Assistance Program (EAP) -A confidential counseling and support resource for employees dealing with <br /> personal or work-related challenges. <br /> Employment Services- Programs that help individuals prepare for,obtain,and retain employment through training, <br /> job placement,and case management. <br /> Environmental Stewardship-The responsible management and protection of natural resources to ensure <br /> environmental health and sustainability for current and future generations. <br /> Eviction Diversion- Programs that help households avoid eviction through mediation,emergency financial <br /> assistance,and legal support. <br /> Family Success Alliance-A local initiative that works with families to reduce poverty and improve education, health, <br /> and financial stability. <br /> Fiscal Year-A 12-month period (July 1 through June 30) in which the annual operating budget applies and at the end <br /> of which an assessment is made of the County's financial condition and performance of its operations. <br /> Fixed Route-A public transit service that operates along a defined path with scheduled stops and set times. <br /> Fleet-The collection of vehicles and heavy equipment owned and operated by the County. <br /> Floodplain -An area next to a river or stream that is prone to flooding during heavy rain or seasonal high water. <br /> Food-Insecure Household -A household that lacks consistent, reliable access to enough nutritious food to meet their <br /> basic needs. <br /> Food Systems-The interconnected processes involved in producing, processing,distributing,consuming,and <br /> disposing of food. <br /> Frontline Employee -A staff member who provides direct services to the public or performs essential field operations. <br /> Fund -An accounting entity created to record the financial activity for a selected financial group. <br /> Coal-A broad statement of desired conditions to be maintained or achieved through the efforts of an organization. <br /> Strategic Plan Progress Report I Mid FY25-26 Page 41 <br />