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Exhibit “A” <br />Scope of Services <br />IFC Permanent Supportive Housing <br />Term: 7/1/25-6/30/26 <br />Amount: $150,000 <br />Expense Description: <br />IFC will use Orange County funding to maintain its PSH program by: <br />• Providing rental assistance for an appropriate number of units on the caseload. The number <br />of units will depend upon the size of households needing services and the cost of available <br />units, especially given current Fair Market Rents (FMRs). <br />• Ensuring compliance with HMIS and HUD record-keeping requirements. <br />Using funds as available for critical household needs not covered by HUD funding, such as security <br />deposits, moving and move-in costs, unit clean-up, damages, other household goods when <br />donations are not available, and arrangements when members pass away. <br />Concerning performance monitoring, IFC will provide upon request: <br />• Number of total PSH clients <br />• Number of PSH clients who stay in PSH + the ones who leave to permanent housing (goal of <br />80%) <br />• Client:staff ratio (at least 15 clients for every PSH case manager) <br />• Number of contacts (“touches”) per month, per client (at least once in-person monthly, and <br />one touch per week) <br />• Data entered within 7 days, following NCCEH Data Quality Plan for timeliness, and meeting <br />all target thresholds for HUD data elements <br />• Prompt (within 2 weeks) communication regarding discharges and caseload availability <br />• Copy of most recent program operations manual/policy <br /> <br />Docusign Envelope ID: E330D571-18C4-4670-A554-44F8ACB78E0C <br />In Process