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Attachment B – Revised Project Staffing Plan <br />May 2022 – December 2023 <br />• Conducted business and process analysis to identify operational gaps and workforce <br />inefficiencies <br />• Mapped roles and responsibilities to HCM and payroll processes to support staffing <br />alignment <br />• Supported training delivery, metrics tracking, and post-implementation optimization <br />• Developed detailed documentation, job aids, SOPs, and reporting artifacts supporting <br />enterprise operations <br />SAP Fiori Trainer / Content Developer – Interior Logic Group <br />January 2021 – February 2022 <br />• Conducted workflow and process assessments for enterprise supply chain operations <br />• Analyzed role-based process flows and identified inefficiencies impacting productivity <br />• Developed standardized documentation and training materials supporting operational <br />consistency <br />• Supported system rollout through data preparation, role mapping, and performance <br />tracking <br />Oracle Cloud Consultant – Cable One <br />February 2020 – December 2020 <br />• Documented business processes and operational changes associated with cloud-based <br />financial system implementation <br />• Developed analytical and training artifacts to support operational transition and system <br />adoption <br />• Supported UAT testing and end-user readiness activities <br />IT Trainer – North Carolina Department of Health and Human Services <br />November 2018 – December 2019 <br />• Delivered system and workflow training supporting NC FAST (IBM Curam) for Child <br />Welfare programs <br />• Developed job aids and best-practice documentation to support transition from paper- <br />based to electronic systems <br />• Created sample cases and testing scenarios to support workforce readiness <br />• Worked directly within a state public-sector health and human services environment, <br />supporting regulated programs and compliance-driven operations <br />Direct relevance: Experience within NC DHHS provides familiarity with public-sector health <br />operations, data sensitivity, compliance, and workforce constraints similar to those of county <br />health departments. <br />Docusign Envelope ID: 698F2B7F-27BB-45C9-9CCE-04BCCB3FB4C9