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<br /> The Hills Tandem, LLC | May 18, 2025 <br /> Staffing and Efficiency Analysis | Solution <br /> <br />Confidential and Proprietary: This proposal is intended solely for the use of the recipient organization. 41 <br />• Sickle Cell Disease Foundation of California (SCDF): Our multi-year partnership <br />included conducting operational capacity assessments, implementing a cloud-based <br />case management platform (SC Cares), training community health workers, and <br />aligning state-funded programming with long-term sustainability strategies. <br />• Nevada Cancer Institute / Southern Nevada Health District: THT designed and <br />executed a regional tobacco cessation initiative with the CDC, focusing on scalable <br />outreach, program tracking, and clinic integration, delivering measurable outcomes <br />in access & participation across multiple jurisdictions. <br />These references affirm our ability to navigate multidisciplinary projects requiring <br />stakeholder engagement, compliance oversight, data integration, and culturally responsive <br />design characteristics central to the Orange County Health Department's needs. <br /> <br />5.2. Capability Aligned to Scope of Work <br />Our service delivery model is uniquely positioned to meet all expectations outlined in the <br />Orange County RFP. Our internal capacity includes technical and subject matter experts <br />who will directly lead the execution of each required task: <br />1). Staffing Analysis and Workforce Modeling <br />We specialize in conducting comprehensive staffing assessments that account for: <br />• Net annual work hours <br />• Relief factor calculations (e.g., FMLA, holidays, sick leave, training time) <br />• Role alignment by credential and scope of practice <br />• Full-time, part-time, and temporary workforce mix modeling <br />Our analysts have experience calculating coverage ratios that align with both current <br />demand and future growth, particularly within safety net clinics and county health <br />departments. <br /> <br />2). Workflow and Process Evaluation <br />Our clinical operations team brings expertise in Lean-informed, patient-centered workflow <br />assessments. We evaluate: <br />• Scheduling and registration processes <br />• Documentation and information flow between clinic stations <br />Docusign Envelope ID: 698F2B7F-27BB-45C9-9CCE-04BCCB3FB4C9