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<br /> The Hills Tandem, LLC | May 18, 2025 <br /> Staffing and Efficiency Analysis | Solution <br /> <br />Confidential and Proprietary: This proposal is intended solely for the use of the recipient organization. 40 <br />• Process mapping tools for front-desk intake, EHR transitions, and <br />interdepartmental workflow tracking. <br />• Compliance reporting frameworks for HIPAA, OSHA, and Title V programs. <br />Upon award, Orange County will receive customized versions of these tools for use in <br />internal planning, policy presentations, and future benchmarking <br /> <br /> <br /> <br />5. CAPABILITY AND CAPACITY TO PERFORM THE <br />PROJECT <br />The Hills Tandem possesses the proven capability, operational infrastructure, and expert <br />personnel to successfully execute the comprehensive staffing and efficiency analysis for the <br />Orange County Health Department (OCHD). Our firm has an extensive track re cord <br />delivering high-stakes projects in public health environments with comparable complexity, <br />regulatory requirements, and community needs. <br />THT has supported local health departments, safety net providers, and federally funded <br />clinics in developing scalable systems for operational efficiency, financial sustainability, <br />and equitable service delivery. Our portfolio demonstrates our ability to assess and improve <br />clinic workflows, align staffing models with demand, enhance service access, and build <br />sustainable revenue structures. <br /> <br />5.1. Firm Profile and Track Record <br />Founded to drive systems transformation across healthcare and community health <br />ecosystems, we are a consulting firm with national reach. We specialize in workforce <br />design, health technology optimization, strategy execution, & stakeholder-centered public <br />health delivery models. <br />THT has led high-impact engagements with: <br />• Howard University Hospital – Center of Excellence (Sickle Cell): THT served as a <br />strategic partner to support clinical program design and optimization, stakeholder <br />coordination, and service delivery modeling. <br />Docusign Envelope ID: 698F2B7F-27BB-45C9-9CCE-04BCCB3FB4C9