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<br /> The Hills Tandem, LLC | May 18, 2025 <br /> Staffing and Efficiency Analysis | Solution <br /> <br />Confidential and Proprietary: This proposal is intended solely for the use of the recipient organization. 37 <br />• Regulatory and Compliance Alignment : In collaboration with SCDF’s leadership, <br />we ensured that all workflows, staffing models, and service delivery adjustments <br />complied with state and federal standards, including HRSA, CMS, HIPAA, and <br />California Department of Public Health guidelines. <br />This engagement demonstrates our ability to support a community-facing clinic model <br />serving a racially diverse and medically vulnerable population, while delivering sustainable <br />operational improvements across clinical, administrative, and strategic domains. The depth <br />and complexity of this project mirrors many of the challenges and expectations identified <br />in the Orange County RFP. <br /> <br />3. Nevada Cancer Institute / Southern Nevada Health District <br />We served as a strategic implementation partner for a CDC-funded tobacco cessation <br />initiative delivered through a regional partnership between the Nevada Cancer Institute <br />and the Southern Nevada Health District . This engagement spanned several counties and <br />involved collaboration with public health departments, clinical service providers, and <br />community health educators, many of whom operated in both urban and rural settings. <br />THT’s contributions directly reflect the scope of services required by Orange County and <br />included: <br />• Clinic Workflow Design and Staff Utilization Analysis : THT assessed operational <br />structures across community health centers and mobile service units, focusing on <br />how staff were deployed, trained, and supervised across sites. We developed role <br />clarity tools and realigned responsibilities to improve efficiency in intake, <br />education, referral, and follow-up. <br />• Performance Tracking and Impact Measurement : The team created custom data <br />dashboards and evaluation frameworks to measure service impact, track client <br />engagement, and assess staff productivity across sites. THT also supported the <br />collection and interpretation of key performance indicators (KPIs) needed to meet <br />CDC reporting requirements. <br />• Interdepartmental Coordination Support : THT facilitated alignment between <br />public health educators, clinical supervisors, and administrative staff to streamline <br />communication, reduce duplication of effort, and ensure consistency in patient <br />messaging and documentation. <br />Docusign Envelope ID: 698F2B7F-27BB-45C9-9CCE-04BCCB3FB4C9