Orange County NC Website
<br /> The Hills Tandem, LLC | May 18, 2025 <br /> Staffing and Efficiency Analysis | Solution <br /> <br />Confidential and Proprietary: This proposal is intended solely for the use of the recipient organization. 35 <br />4. EXPERIENCE AND QUALIFICATIONS <br />The Hills Tandem brings over a decade of experience delivering innovative, data-informed <br />solutions to public health departments, healthcare systems, and mission-driven <br />organizations. Our consulting firm specializes in the assessment, transformation, and <br />optimization of health service delivery models, particularly for clinics and community <br />health programs serving diverse and underserved populations. <br />THT’s work has consistently centered on strengthening operational efficiency, improving <br />clinical access, building sustainable staffing structures, and aligning practice management <br />strategies with state and federal mandates. Our team is equipped with deep t echnical <br />expertise, real-world policy insight, and on-the-ground experience supporting <br />organizations that mirror the size, scope, and complexity of the Orange County Health <br />Department’s Medical and Dental Clinics. <br /> <br />4.1. Relevant Organizational Experience <br />1). Howard University Hospital – Center of Excellence (Sickle Cell Disease) <br />We provided strategic and operational support to Howard University Hospital in its <br />designation and development as a Center of Excellence for Sickle Cell Disease. This <br />federally supported initiative required a high level of clinical coordination, stakeholder <br />engagement, and performance planning to ensure the sustainability and quality of <br />specialized care. <br />As part of this engagement, we worked closely with hospital leadership and clinical teams <br />to: <br />• Conduct an assessment of existing clinical services and staffing resources , <br />identifying gaps in service delivery and misalignment in provider roles. <br />• Develop a comprehensive strategic framework for optimizing clinical workflows, <br />streamlining patient navigation, and aligning staff scheduling with service demand. <br />• Support the integration of federal care coordination standards with the hospital’s <br />internal systems, including compliance with HRSA program expectations and sickle <br />cell-specific clinical benchmarks. <br />• Advise on sustainable resource allocation, recommending strategies to improve <br />clinic operations, patient access, and staff utilization within the constraints of a <br />complex academic hospital setting. <br />Docusign Envelope ID: 698F2B7F-27BB-45C9-9CCE-04BCCB3FB4C9