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<br /> The Hills Tandem, LLC | May 18, 2025 <br /> Staffing and Efficiency Analysis | Solution <br /> <br />Confidential and Proprietary: This proposal is intended solely for the use of the recipient organization. 28 <br />• A roadmap for improving regulatory compliance and reducing liability risk <br />• Financial insights and action items to strengthen revenue collection, accuracy, and <br />sustainability <br />• Broader context from peer comparisons to inform final recommendations and <br />strategic planning <br /> <br />3.3.4. Phase 4: Strategic Recommendations & Dynamic Modeling <br />(Weeks 12–14) <br />Objective: <br />To translate findings from the previous phases into a clear, actionable set of strategic <br />recommendations supported by scenario modeling tools and cost-benefit analysis to guide <br />Orange County Health Department (OCHD) toward sustainable improvements in clinic <br />efficiency, access to care, staffing alignment, and financial performance. <br /> <br />Approach & Activities <br />1. Development of Future-State Staffing Models <br />Leveraging data from Phases 1 through 3, we will design customized, right-sized <br />staffing configurations for both the Medical and Dental Clinics. These models will: <br />o Match staffing to actual patient demand, clinic hours, and mandatory <br />programming <br />o Recommend an optimal mix of full-time equivalents (FTEs), part-time, and <br />temporary staff <br />o Align roles with licensure, scope of practice, and productivity standards <br />o Incorporate relief factor adjustments for leave time, training, and vacancies <br />o Ensure cross-coverage between service lines and support staff <br />These future-state models will reflect both immediate needs and potential growth <br />scenarios based on community demand trends. <br />2. Clinic Hours and Access Optimization <br />We will evaluate how changes to clinic hours, appointment availability, and <br />scheduling practices could increase client access and reduce bottlenecks. This <br />includes: <br />Docusign Envelope ID: 698F2B7F-27BB-45C9-9CCE-04BCCB3FB4C9