Orange County NC Website
Browse       Search
<br /> The Hills Tandem, LLC | May 18, 2025 <br /> Staffing and Efficiency Analysis | Solution <br /> <br />Confidential and Proprietary: This proposal is intended solely for the use of the recipient organization. 27 <br />5. Peer Benchmarking & Comparative Analysis <br />THT will conduct a benchmarking exercise, comparing OCHD’s staffing ratios, <br />clinical productivity, billing practices, and technology usage to similar county -based <br />health departments. This contextual analysis will inform: <br />o Staffing efficiency and coverage standards <br />o Technology integration benchmarks <br />o Financial performance comparisons <br />o Best practices adaptable to Orange County’s context <br /> <br />Deliverables <br />At the conclusion of Phase 3, THT will provide: <br />• EHR and Technology Optimization Report <br />Summary of findings on system usability, data entry flow, integration gaps, and <br />improvement opportunities. <br />• Compliance Gap and Readiness Assessment <br />Matrix of compliance strengths, risks, and prioritized actions for HIPAA, OSHA, <br />and local standards. <br />• Revenue Cycle and Billing Efficiency Report <br />Financial operations analysis including denial reasons, inefficiencies in claims <br />processing, and new revenue recommendations. <br />• Payer Mix and Reimbursement Opportunity Snapshot <br />Overview of current payer distribution and untapped or underutilized <br />billing/reimbursement options. <br />• Peer Benchmarking Dashboard <br />A comparative snapshot showing how OCHD clinics align with similar public <br />health entities on staffing, systems, and revenue indicators. <br /> <br />Expected Outcomes of Phase 3 <br />• Clarity on how current technology platforms impact efficiency and care delivery <br />• Specific system enhancements or workflow redesigns to streamline data capture and <br />documentation <br />Docusign Envelope ID: 698F2B7F-27BB-45C9-9CCE-04BCCB3FB4C9