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<br /> The Hills Tandem, LLC | May 18, 2025 <br /> Staffing and Efficiency Analysis | Solution <br /> <br />Confidential and Proprietary: This proposal is intended solely for the use of the recipient organization. 21 <br />Discussions will be guided by semi-structured protocols to ensure consistency, but <br />also allow room for open dialogue and discovery. <br />6. Preliminary Analysis of Service Context and Population Needs : <br />To ensure our work aligns with OCHD’s broader mission, we will also review <br />secondary data on: <br />o Community demographics and social determinants of health <br />o Service utilization trends across clinics <br />o Mandated programs (e.g., immunizations, refugee health, family planning) <br />o Access challenges for underrepresented populations <br /> <br />Deliverables <br />At the conclusion of Phase 1, we will deliver the following: <br />• Project Work Plan (Finalized) <br />Includes a confirmed timeline, roles/responsibilities, and communication cadence. <br />• Stakeholder Engagement Map & Interview Plan <br />Identifies all individuals and groups to be consulted, along with interview/focus <br />group guides. <br />• Data Collection Matrix <br />Outlines received datasets, pending documents, and identified gaps. <br />• Environmental Scan Summary <br />Summarizes key observations, strengths, challenges, and early insights from site <br />visits and preliminary data review. <br />• Operational Snapshots (per Clinic) <br />One-page summaries per site, highlighting workflows, staffing structures, and <br />physical setup. <br /> <br />Expected Outcomes of Phase 1 <br />• Alignment between THT and OCHD on scope, goals, and methodology <br />• Clear understanding of current state operations, staffing patterns, and clinic <br />environments <br />• Established trust and rapport with key stakeholders <br />Docusign Envelope ID: 698F2B7F-27BB-45C9-9CCE-04BCCB3FB4C9