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136 Towerview Ct, Cary,North Carolina 27513 Phone Mobile 407-375-7506 mike.ocasio@convergint.com December 9, 2025 Orange County Government Quotation: MO03887388P Orange County Health Department RFP#: 300 W. Tryon Street Hillsborough, North Carolina 27278 License/Cert Attention: Connor Wilkins Reference: OCG.HealthDept.BldgA ACS add Rm 132 _1.2026 On behalf of Convergint’s global network of colleagues, I would like to personally thank you for providing Convergint with the opportunity to present this proposal addressing your electronic security needs. We are confident that this proven solution is both comprehensive and customized to meet your needs today, and in the future. Convergint’s reputation for service excellence is backed by a foundational commitment to our core value of service, and we have been recognized as the #1 Systems Integrator by SDM Magazine. This recognition reflects the strong relationships Convergint has developed with the industry’s top technology manufacturers, and our history of success with providing exceptional service to our customers. Our guiding principle has always been to be our customers’ best service provider. Our dedicated and certified team of professionals strives to uphold our customer-focused, service-based mission to make a daily difference for our customers. After achieving a successful on-time and on-budget project installation, Convergint will provide you with the industry’s best ongoing service, including our 24/7 customer portal iCare, designed to track service work orders, project progress, and provide you with detailed metric reporting for continuous improvement. The following security proposal is specifically designed to meet your needs. As your single point of contact, please feel free to contact me with any additional questions you may have. Thank you again for trusting Convergint as your partner. Docusign Envelope ID: E79FEA5B-1FC0-499C-A515-A4FD3BBB43CF