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Conduct Results Findings <br />III. Task 3 - Results of Current Approaches/Work Systems <br />A. Leadership /Strategic Planning <br />B. Customer Service <br />C. Financial Management <br />D. Human Resources /Operations <br />E. Information and Analysis <br />F. Operations Management and Service Delivery <br />G. Overall Organizational Effectiveness <br />IV. Task 4 - Recommendations and Prioritized Action Plans <br />A. Leadership /Strategic Planning Deployment schedule <br />B. Customer Service <br />C. Financial Management <br />D. Human Resources /Operations <br />E. Information and Analysis of Data Collection <br />F. Operations Management and Service Delivery <br />G. Overall Organizational Effectiveness <br />