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g. How does the organization recruit and hire new <br />employees? Describe application and interview <br />evaluation process and requirements. <br />h. How does the system currently manage the routing and <br />scheduling of human service and general public <br />passengers? <br />2. Employee Education, Training and Development <br />a. How does the system design education and training to <br />keep current with new technologies, industry standards <br />and federal /state requirements? Include how job <br />performance is used in training design and development. <br />b. How does the system seek and use input from employees <br />and their supervisors on training needs, expectation and <br />design? <br />c. How does the system provide or seek the provision of <br />training and education services? <br />d. How does the organization address key developmental <br />and training needs such as general orientation, CDL <br />requirements, safety requirements, drug and alcohol <br />requirements, customer service, etc.? How is training <br />documented? <br />3. Employee Well -being and Satisfaction <br />a. How does the system address and improve workplace <br />health and safety factors? How do employees take part in <br />improving workplace safety? <br />b. How does the system ensure compliance with OSHA <br />laws? <br />c. How does the organization enhance the employee's work <br />climate via services, benefits, and policies? <br />15 <br />