Orange County NC Website
3 <br /> wished everyone happy holidays and said she is looking forward to working with the Board in <br /> 2026. <br /> Commissioner Carter echoed thanks to Commissioner Bedford and expanded on <br /> Commissioner Fowler's Tax Assessment Work Group update. She emphasized that the group had <br /> held four meetings in the last six weeks, with great work underway to get an RFP out for a <br /> consultant who would provide recommendations in the first quarter of the new year. Commissioner <br /> Carter highlighted a presentation from Wake County's tax assessor, who had been recognized by <br /> advocates and other assessors around the state for some innovative approaches. Wake County's <br /> changes included technology updates, bringing staff in-house, transitioning commercial <br /> appraisals in-house, moving to a two-year reappraisal cycle, and approaching everything with a <br /> customer service mindset. They were integrating operations with CRM software and their call <br /> center platform and notably were taking advantage of the local relationship with SAS, also based <br /> out of Wake County, to implement machine learning in their processes. She said she is excited to <br /> address the very valid concerns expressed by residents this year and shared that, in visiting a <br /> Chapel Hill neighborhood with a resident, those experiencing "valuation and tax sticker shock" <br /> appreciated that the Board was taking action. She noted that the WCHL interview would be on <br /> Thursday between 3:00 and 6:00 PM, and wished everyone happy, healthy, and safe holidays. <br /> Commissioner Greene wished happy holidays to everyone present and to the county's <br /> hardworking staff. She reported that the previous weekend's Abolition Day events went well, with <br /> one more event scheduled for tomorrow evening at 5:00 PM at the Seymour Center- a screening <br /> of Ava DuVernay's documentary The 13th about the prison industrial system and how it exploits <br /> a loophole in the 13th Amendment. The screening will be followed by a panel discussion including <br /> County Deputy Manager Cait Fenhagen. <br /> Chair Hamilton reported on the Alliance Health Board meeting she attended and said a <br /> letter was being sent to the North Carolina Department of Health and Human Services about <br /> concerns regarding Alliance Health's ability to continue meeting behavioral health needs due to <br /> being "financially squeezed." She promised to share the letter with the Board. Chair Hamilton <br /> highlighted an information item on the agenda about the Human Services Work Group, <br /> commending Deputy Manager Cait Fenhagen for her work. She emphasized it is vital that in this <br /> environment, where there is less funding and rising human services needs, to figure out how we <br /> can do it better and ensure more coordination between departments. She mentioned she would <br /> email information about cold-weather cots, which had been activated due to the recent cold <br /> temperatures, thanking all staff working to protect residents. She also thanked the community for <br /> their donations to the toy drive. She thanked everyone and wished them happy and safe holidays, <br /> noting this was the Board's last business meeting of the year. <br /> 4. Proclamations/ Resolutions/ Special Presentations <br /> None. <br /> 5. Public Hearings <br /> a. Public Hearing Regarding a Proposed Economic Development Recruitment Incentive <br /> and Performance Agreement Between Orange County and CITEL America, Inc. (Project <br /> Rooster <br /> The Board received the proposal to consider entering a Performance Agreement for the purpose <br /> of incentivizing CITEL's investment in Orange County; conducted the Public Hearing and receive <br /> public comments, and approved the performance-based incentive agreement between Orange <br /> County and CITEL America, Inc., subject to final review by the County Attorney, authorized the <br /> Chair to sign the Performance Agreement on behalf of the County, and authorized the County <br />