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2026-008-E-Emergency Svc-Social Solutions Global-Social Solutions Global
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2026-008-E-Emergency Svc-Social Solutions Global-Social Solutions Global
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Last modified
1/12/2026 2:13:21 PM
Creation date
1/12/2026 2:13:04 PM
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Contract
Date
1/2/2026
Contract Starting Date
1/2/2026
Contract Ending Date
1/12/2026
Contract Document Type
Contract
Amount
$35,449.00
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<br /> <br /> Warranties and Disclaimers <br /> Mutual. Each party warrants that (a) it has the legal power and authority to enter into this Agreement and (b) it will <br />use industry‐standard measures to avoid introducing viruses or other malicious code into the Bonterra Products. <br /> Bonterra. Bonterra warrants that (a) the Bonterra Products will perform materially as described in the applicable <br />product description under the Order Form for such Bonterra Products and Bonterra will not materially decrease the overall <br />functionality of the Bonterra Products during the applicable subscription term (the “Performance Warranty”), and (b) any <br />Professional Services will be provided in a professional and workmanlike manner (the “Professional Services Warranty”). <br />Bonterra will use reasonable efforts to correct a verified breach of the Performance Warranty or Professional Services Warranty <br />reported by Customer. If Bonterra fails to do so within 30 days after Customer's warranty report, then either party may <br />terminate the applicable Order Form as it relates to the non‐conforming Bonterra Product or Professional Services, in which <br />case Bonterra will refund to Customer any prepaid subscription fees for the terminated portion of the applicable subscription <br />term (for the Performance Warranty) or for the non‐conforming Professional Services (for the Professional Services Warranty). <br />To receive these remedies, Customer must report a breach of warranty in reasonable detail within 30 days after discovering the <br />issue in the applicable Bonterra Product or 30 days after delivery of the relevant Professional Services. These procedures are <br />Customer’s exclusive remedies and Bonterra’s sole liability for breach of the Performance Warranty or Professional Services <br />Warranty. <br /> Customer. Customer warrants that it has all rights necessary to provide any information, data or other materials that <br />it or its Users provide hereunder, and to permit Bonterra to use the same as contemplated hereunder. <br /> DISCLAIMERS. EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, EACH PARTY DISCLAIMS ALL WARRANTIES, <br />WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, TITLE, NON‐ <br />INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. BONTERRA’S WARRANTIES IN THIS SECTION 5 DO NOT APPLY TO <br />AND BONTERRA IS NOT RESPONSIBLE OR LIABLE FOR (A) ANY MISUSE OR UNAUTHORIZED MODIFICATIONS OF ANY BONTERRA <br />PRODUCT BY OR ON BEHALF OF CUSTOMER OR USER OR (B) ANY ISSUES ARISING FROM THIRD PARTY PLATFORMS. <br />ADDITIONALLY, BONTERRA DOES NOT GUARANTEE THE CONTINUED AVAILABILITY OF ANY THIRD PARTY PLATFORM OR ANY <br />INTEGRATION THEREWITH, AND MAY CEASE MAKING ANY SUCH INTEGRATION AVAILABLE IN ITS DISCRETION. THESE <br />DISCLAIMERS APPLY TO THE FULL EXTENT PERMITTED BY LAW. <br /> Indemnification <br />Bonterra will defend Customer against any claim, demand, suit, or proceeding (“Claim”) made or brought against Customer by <br />a third party alleging that the use of the Bonterra Products as permitted hereunder infringes or misappropriates a United States <br />patent, copyright or trade secret and will indemnify Customer for any damages finally awarded against Customer (or any <br />settlement approved by Bonterra) in connection with any such Claim; provided that (a) Customer will promptly notify Bonterra <br />of such Claim, (b) Bonterra will have the sole and exclusive authority to defend and settle, if applicable, any such Claim (provided <br />that Bonterra may not settle any Claim without Customer’s prior written consent, which will not be unreasonably withheld, <br />unless it unconditionally releases Customer of all related liability) and (c) Customer reasonably cooperates with Bonterra in <br />connection therewith. If the use of the Bonterra Product by Customer has become, or in Bonterra’s opinion is likely to become , <br />the subject of any claim of infringement, Bonterra may at its option and expense (i) procure for Customer the right to continue <br />using and receiving the applicable Bonterra Product as set forth hereunder; (ii) replace or modify the applicable Bonterra <br />Product to make it non‐infringing (with comparable functionality); or (iii) if the options in clauses (i) or (ii) are not reasonably <br />practicable, terminate the applicable Order Form and provide a pro rata refund of any prepaid subscription fees corresponding <br />to the terminated portion of the applicable subscription term. Bonterra will have no liability or obligation with respect to any <br />Claim if such Claim is caused in whole or in part by (A) compliance with designs, guidelines, plans or specifications provided by <br />Customer; (B) use of the applicable Bonterra Product by Customer not in accordance with this Agreement; (C) modification of <br />the applicable Bonterra Product by or on behalf of Customer; (D) Customer Data or Customer Materials or (E) the combination, <br />operation or use of the applicable Bonterra Product with other products or services where such Bonterra Product would not by <br />itself be infringing. This Section states Bonterra’s sole and exclusive liability and obligation, and Customer’s exclusive remedy, <br />for any claim of any nature related to infringement or misappropriation of intellectual property. <br />Docusign Envelope ID: 53502A32-2113-4B4F-A111-EFACA6273E66
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