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Agenda 12-09-2025; 8-g - Transit Scheduling and Dispatch Software Agreement Approval and Approval of Budget Amendment 5-A
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Agenda 12-09-2025; 8-g - Transit Scheduling and Dispatch Software Agreement Approval and Approval of Budget Amendment 5-A
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12/4/2025 3:15:50 PM
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12/9/2025
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Agenda
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8-g
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Agenda for December 9, 2025 BOCC Meeting
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TripMaster 13 <br /> by CTS Software Cost Proposal <br /> Customer Driven Software That Works <br /> CTS Software(CTS)is pleased to submit our cost proposal to Orange County Public Transportation for your dispatching and scheduling needs.Our <br /> company has provided software products,upgrades,and technical support to the public transportation industry since the mid-1990s,and we have a keen <br /> understanding of your business,business objectives,and vision of your future.We help you maximize efficiency,grow ridership by enhancing the <br /> passenger experience,and support a great work atmosphere for your employees. <br /> Our flagship web-based solution is TripMaster—powerful,flexible,completely scalable,and feature-rich.This proposal includes a suite of effective modules <br /> to ensure that we will meet Orange County Public Transportation needs now,as your organization's demands change,and goals are met.We've gone to <br /> great lengths to design an overall feel and business logic that proves our commitment and dedication to you. <br /> CTS truly believes—based on knowledge of the industry,coupled with years of service to providers like you—that we are the perfect solution.We are most <br /> proud of our family-style commitment to customer service,and our customers will tell you that they appreciate reaching a real live person,who knows them <br /> by name,on the phone 24/7 if they ever need help. <br /> In closing,we would again like to thank you for this opportunity.We look forward to a favorable evaluation that ultimately benefits the local communities you <br /> serve.Our reasoning for creating effective and efficient solutions comes down to those that need the valuable services provided by transportation providers <br /> and enhancing the experience for everyone involved.Thank you for this opportunity and thank you for considering us as your partner for many mutually <br /> beneficial years. <br /> TripMaster,Ir Tr*IpMaster <br /> Technology moving you forward <br /> Technical support is our top priority—you can <br /> only do your job if your software works for you. <br /> With • expect: <br /> based representatives <br /> Same-day - a• and solutions <br /> Complimentary updates <br /> TripMaster's platform allows you to <br /> incorporate additional features at any time. <br /> Automated scheduling <br /> Driver App <br /> Ride Reminder calls and texts <br /> Medicaid billing <br /> Third-party trip broker interfaces <br /> Vehicle maintenance <br /> Passenger ticketing <br /> Camera Solution <br /> Rider App <br /> TripMaster by CTS Software-Quote#4564 v6 2114 <br />
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