Orange County NC Website
2 <br /> County, the North Carolina Court of Appeals concluded that to qualify as a clerical error, a mistake <br /> must be one that produces an unintended result and is apparent from the face of the documents, <br /> such as a transcription mistake (for example, recording 5,200 square feet instead of 2,500 square <br /> feet.). The term "clerical error" does not include errors in judgment such as an appraisal error. <br /> In this instance the correction of the improvement's square footage by the Orange County Tax <br /> Office represents a correction to an appraisal error. The appropriate procedure is to correct the <br /> error and valuation for the current tax year and subsequent years, which has been done for 2026 <br /> and forward according to NCGS 105-287. <br /> A consideration in the decision to deny this request comes from North Carolina General Statute <br /> (NCGS) 105-380(c) which states: <br /> Any tax that has been released, refunded, or compromised in violation of this section may <br /> be recovered from any member of members of the governing body who voted for the <br /> release, refund, or compromise by civil action instituted by any resident of the taxing unit, <br /> and when collected, the recovered tax shall be paid to the treasurer of the taxing unit. The <br /> costs of bringing action, including reasonable attorneys' fees, shall be allowed the plaintiff <br /> in the event the tax is recovered. <br /> The taxpayer's request also included reference to an incorrect mailing that the Tax Office has <br /> used for correspondence concerning the property. When a property is transferred to a new owner, <br /> mailing addresses are specifically provided on deeds for the grantees/new owners. Unless or until <br /> the owner notifies the Tax Office differently, that address is assumed correct and used for all <br /> correspondence and bills. In the event that a bill remains unpaid after the delinquent date, or when <br /> the mailed item is returned to the Tax Office, Collections staff researches the mailing address to <br /> ensure that the Tax Office has made its best effort to send the bill or correspondence to the best <br /> address. <br /> The Mahailas' tax bills have been paid promptly each year since the purchase in 2021, which <br /> would lead to the assumption that the mailing address provided at the time of the property transfer <br /> was correct. However, the 2025 tax bill was returned to the Tax Office due to an incorrect address, <br /> which led staff to research for a better mailing address, and the bill was remailed with a request <br /> to contact the Tax Office with the correct mailing address. Subsequently, Ms. Mahalias completed <br /> and submitted an address change form in September 2025 to correct the mailing address for the <br /> property. <br /> FINANCIAL IMPACT: Approval of the refund request would result in a loss of $4,428.63 as <br /> calculated by the Tax Office for years 2023 through 2025. <br /> ALIGNMENT WITH STRATEGIC PLAN: This item supports: <br /> • MISSION STATEMENT — Orange County is a visionary leader in providing governmental <br /> services valued by our community, beyond those required by law, in an equitable, <br /> sustainable, innovative and efficient way. <br /> RECOMMENDATION(S): The Manager recommends that the Board approve the attached <br /> resolution which would deny the refund request based on consultation with the County Attorney. <br />