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3 <br /> <br />CONFIDENTIAL <br />11122019 <br />The method and amount of credit issued is determined solely by the manufacturer therefore PLI <br />does not guarantee or warrant the provision of a refund or credit. <br /> <br />3. The time period for credit issuance by a manufacturer varies based on the manufacturer’s <br />return policy. <br />4. PLI will leverage wholesaler invoicing when possible and deduct appropriate fees from the <br />Customer’s return credits as credits are received. <br />5. Future dated products will be stored in PLI’s aging morgue up to 18 months and reprocessed <br />upon meeting the requirements of manufacturer’s return policy. Should these products no <br />longer meet the requirements of the manufacturer return policy or exceed 18 months aging, <br />they will be processed for disposal and Customer will be invoiced at the current disposal rate. <br />Future dated product will be aged if product’s return value is greater than $5.00/unit. CII <br />product will be aged for a maximum period of 180 days in PLI’s CII vault. <br /> <br />b. Disposal Process <br /> <br />1. PLI will only process viable products that have a reasonable expectation of credit. Customer <br />shall not send PLI any products that do not meet the definition of a viable product. <br />2. Non-returnable items will be documented in a non-returnable inventory indicating product <br />name, NDC, quantity, and the reason for non-eligibility for credit. <br />3. All non-viable/non-returnable items will be destroyed via incineration and a Certificate of <br />Destruction shall be provided to the returning facility. The Customer will be invoiced at the <br />contracted disposal rate. <br /> <br />c. Reports <br /> <br />PLI will provide return detail reports by manufacturer after processing all returns. This report will <br />include product name, national drug code (NDC), lot number, quantity, and estimated return value <br />(ERV). These reports will be available upon completion of each return and available on the PLI <br />website. Corporate Level reports will be available to designated Customer personnel. <br /> <br />d. Return Service Components <br /> <br />1. Return Preparation & Support Service: <br /> <br />• Easy to use web-based reporting application <br />• Management and generation of user names and passwords for facility users <br />• Setup site and product records in databases and systems <br />• Customer formulary and pricing import – if customer price file is not made available to <br />PLI, industry WAC will be used for pricing. <br />• Customize Return Policy and RA databases <br />• Verification of site licensing and credentials <br />• Facility and user training <br /> <br />2. Return Processing Services & Systems Maintenance: <br /> <br />• Password resets, changes, and maintenance <br />• Project management and reporting <br />• Receipt and documentation of packages from facilities <br />• Physical processing and reconciliation of received product. <br />• Data entry to systems and material handling <br />• DEA 222 form management <br />• Waste characterization, inventory, and disposal of non-returnable products <br />• Storage of packages prior to processing and disposal <br />Docusign Envelope ID: 550F0A34-DEE8-4FFA-B72D-1ABBE467C60B