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1 0 /06/2025 So undMa ski n g - 3 Lo bbi e s V1 Pa g e 6 o f 7 <br />recorded and charges or credits issued. The Clie nt’s ability to return e quipment/mate rials is subje ct to Inte llicom <br />Inc.’s ability to <br />return the equipment to the manufacturer. Re asonable re stock ing, shipping and handling charge s may be asse ssed <br />with re spect to <br />any ite ms dele ted or returned. <br />5. Returns- All re turns are subje ct to restocking, shipping and handling charge s. <br />6. Accessibility –To ensure the ability to provide se rvices the C lient will be require d to provide access to clie nt <br />locations, <br />information and customer contacts during normal business hours 7-6 Monday through Friday. Should such access to <br />locations, <br />Clie nt contact or information not be provide d, Clie nt is re sponsible for any service delays or added costs. <br />7. Warranty – Inte llicom Inc. warrants that at Implementation and for the duration of the warranty period refe rre d to <br />be low, each <br />ite m or equipment, will function substantially in accordance with the manufacture r’s publishe d specifications, <br />provided it is not <br />damaged as set forth in se ction 8 and is use d according to standard operating instructions issue d by the <br />manufacturer. Unle ss <br />otherwise stated in the proposal, the warranty period for e quipment installe d by Intellicom Inc. is (1) year from when <br />Intellicom <br />Inc. Notifie s the owne r that the installation is re ady for use, upon substantial completion, or upon beneficial use, <br />whicheve r <br />comes first. During the warranty pe riod defe ctive parts will be re paire d or replace at our option at no additional cost <br />to the end <br />user. Warranty support is subject to final payment and acceptance by the custome r of record. Non-payment of <br />services invoice <br />shall void any and all warranty support. <br />8. Default by C lient – Upon any default by Clie nt under this Agre e ment, including refusal to acce pt conforming <br />e quipment or <br />services, Intellicom may exe rcise all reme dies to which Intellicom may be e ntitle d at law or in e quity, including <br />specific <br />pe rformance. Additionally, Intellicom may declare all sums due or to be come due hereunde r immediately due and <br />payable, and <br />Intellicom shall be entitled to recover all colle ction costs incurred, including le gal interest. In addition, for payments <br />not <br />received within (30) days of the invoice date, a late fee of 2% pe r month may be assessed on any past due invoice <br />balance. <br />9. Liquidated Damages- Liquidated damages are spe cifically e xcluded from this proposal. No consideration has <br />be e n made for <br />liquidated damages in the scope of work in this proposal. <br />10. Current Volatile Conditions – Due to price fluctuations, global market conditions, actions of fore ign or local <br />governments <br />e specially on imported products, Inte llicom Inc. rese rves the right to renegotiate pricing with our custome rs in the <br />e vent of price <br />e scalation. We will make e very eort to mitigate this impact, howeve r, if our pricing escalated from added taris or <br />unexpecte d <br />cost impacts, we will imme diate ly bring this to the atte ntion of the client and a price adjustment shall be justified. <br />11. S ubscription Services -If this project re quires subscription charges for ongoing services such as monitoring, hosting <br />fees, <br />Docusign Envelope ID: 03EC0D15-D674-4D12-9ED3-8A2C214EE218