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SYSTEM INCLUSION - Confidential <br /> <br /> <br />© Everbridge, Inc. Confidential & Proprietary www.everbridge.com <br />2 <br /> <br />• Character limits for SMS Text messages are determined by telecommunication providers. <br />Everbridge reserves the right to change the length of a single SMS Text message if <br />telecommunication providers update these amounts. <br />• Voice messages or Conference Voice: One minute or portion of a minute of the voice message, <br />calculated on a cumulative basis per month, per destination country. <br />• TTY: One minute per TTY message. <br />• Fax: Per Page Transmitted. <br /> <br /> <br /> <br />Core Platform Access <br />• Unlimited Users for web-based portal to initiate messages, reporting, and administration <br />• Unlimited Users for ManageBridge Application (iOS, Android) and Mobile Optimized Notification Site <br />• Three (3) Organization with unlimited nested static and dynamic groups <br />• One (1) Contact Data Location per organization in the United States, Germany, Canada, or the United <br />• Kingdom <br />• Access to Incident Management <br />• Access to Incident Chat for responders to coordinate and collaborate <br /> <br /> <br />Key features <br />• SMPP based True SMS text messaging <br />• Multi-language Text to Speech Engine and Custom Voice Recording <br />• 4 Everbridge basic conference bridge codes <br />• 4 Smart Conference bridge lines <br />• Public Incident Zone – Alert residents through Everbridge Mobile App on their entry into the impacted area <br />Mobile app check-in functionality that allows users to provide their geo location <br />• Custom branded community opt-in portal with custom fields and opt-in subscriptions <br />• Flexible role-based access controls to manage user permissions <br />• Access to Real-Time Dashboard, Notifications History, Everbridge Universe, and Custom Reporting <br />• Notification escalation to automatically send a notification to the next person or group if there is no <br />confirmation <br />• Integrated GIS/Map-based, rule-based, group-based, or individual contact selection <br />• Ability to send standard, polling, or on-the-fly ‘One-Touch’ Conference Call messages <br />• One-screen broadcast creation workflow to speed message creation and reduce human error <br />• Everbridge Network to access situational intelligence & notifications shared by other public and private <br />groups <br />Docusign Envelope ID: 5C9A3D17-4E0E-4E17-A291-E3624B7F2FF2