Orange County NC Website
Browse       Search
SYSTEM INCLUSION - Confidential <br /> <br /> <br />© Everbridge, Inc. Confidential & Proprietary www.everbridge.com <br />1 <br /> <br />Everbridge Mass Notification Base for <br />State and Local Government <br /> <br />Overview <br />Everbridge Mass Notification Base for SLG allows users to send notifications to individuals or groups <br />using lists, locations, and visual intelligence. Everbridge Mass Notification is supported by state-of-the-art <br />security protocols, elastic infrastructure, advanced mobility, interactive reporting, adaptive people, and <br />resource mapping to mirror your organization, and true enterprise class data management capabilities to <br />provide a wide array of data management options. <br /> <br />Below is a list of key system inclusions with your new Everbridge Mass Notification system. <br /> <br />Usage <br />• Unlimited email notifications <br />• Unlimited Everbridge mobile app push notifications <br />• SMS, Voic, Fax, conference calls, TTY communications and notifications are subject to the Everbridge Credit <br />Based Usage Policy. <br />• Our service transmits messages through various channels using standard protocols. Messaging services like <br />email, voice calls, and SMS may experience delays or undelivered messages due to third parties, often <br />chosen by you or the recipient (e.g., busy signal, carrier network issues, or dead battery). We cannot <br />guarantee delivery and advise against relying solely on one messaging channel for important <br />communications. <br />• Our service supports messaging through various channels, subject to usage limits ("Message Credits"). Your <br />Quote or pricing document outlines your annual Message Credit Limit. This limit includes unlimited push <br />notifications via our app, email, or pager, and a maximum number of individual messages before incurring <br />extra costs. You can monitor your Message Credit usage, limit, and remaining credits on our Client Portal. If <br />you exceed your limit, we may charge you for overages. We advise purchasing more Message Credits if you <br />are close to your limit. Additional Message Credits can be bought anytime. <br />• Each of the following is counted as a single message credit: <br />• SMS Text messages: <br />• For messages that contain only GSM characters, each 153 characters or portion thereof. <br />• For messages that contain any non-GSM characters, each 67 characters or portion thereof. <br />• GSM characters include only characters in the GSM 7-bit default alphabet. <br />Docusign Envelope ID: 5C9A3D17-4E0E-4E17-A291-E3624B7F2FF2