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SYSTEM INCLUSION - Confidential <br /> <br /> <br />© Everbridge, Inc. Confidential & Proprietary www.everbridge.com <br />3 <br /> <br />connection with providing the applicable Solutions, including any Public Communications, and (c) to use, <br />sell, offer to sell, and otherwise exploit any product or service based on, embodying, incorporating, or <br />derived from the Client Communications. Client hereby grants to Company a non-exclusive, fully-paid right <br />to place a widget on Client’s website to facilitate Contact opt-in registrations to the applicable Solutions. <br />Client further acknowledges and agrees that all personal information collected from or about individuals <br />registering through such widget by Company shall be controlled and processed by Company in accordance <br />with the Nixle Services-Specific Data Practices in Company’s privacy notice available at <br />https://www.everbridge.com/about/legal/everbridge-global-privacy-notice. <br /> <br />Set-up, Implementation & Support <br />• Self-service administrative set up, configuration and default preferences <br />• Initial member data upload and test broadcast support <br />• Unlimited access to Everbridge University classes <br />• 24x7 Customer Support (phone, web, email) <br />• To enable our customer support teams to more effectively solve our customers’ support-related issues by <br />providing analytics, suggesting guidance, and improving our knowledge base, as well as allow customers access <br />to our knowledge base through a chat feature. Access to support tickets is needed for the feature to operate, <br />except for the chat feature where no support ticket or other customer data is required. <br />• Global Support/Operations Centers for Redundant Live Support <br /> <br />For more information about the policies that apply to our Services and how you use them, refer to our Policy <br />Page https://www.everbridge.com/company-policies. You will obtain all requisite permissions or consents to <br />support your use. For more information on the accreditations, certifications and operational practices relevant <br />to the Service(s) you have purchased from us, refer to trust.everbridge.com. <br />Docusign Envelope ID: 5C9A3D17-4E0E-4E17-A291-E3624B7F2FF2