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8 <br /> In the event Client cancels services less than four(4) weeks in advance, Client is liable to Tyler for(i) all non-refundable expenses incurred by <br /> Tyler on Client's behalf; and (ii) daily fees associated with the cancelled services if Tyler is unable to re-assign its personnel. <br /> The Implementation Hours included in this quote assume a work split effort of 70%Client and 30%Tyler. <br /> Implementation Hours are scheduled and delivered in four(4) or eight (8) hour increments. <br /> Tyler provides onsite training for a maximum of 12 people per class. In the event that more than 12 users wish to participate in a training class or <br /> more than one occurrence of a class is needed,Tyler will either provide additional days at then-current rates for training or Tyler will utilize a <br /> Train-the-Trainer approach whereby the client designated attendees of the initial training can thereafter train the remaining users. <br /> Standard Project Management responsibilities include project plan creation, initial stakeholder presentation, bi-weekly status calls, updating of <br /> project plan task statuses, and go-live planning activities. <br /> Maintenance for all software modules to begin 02/01/2026. <br /> 2023-422952-W9W5M6 Page 4 <br />